- Report: #962282
Complaint Review: auto gallery - Internet Internet
Reported By:
pissed off -
Pensacola, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
auto gallery
Internet, Internet, United States of America
Phone:
251-639-7222
Web:
creditamerica.com
Categories:
Business Rating:
(0)
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auto gallery Credit America stealing and getting away with it! , Internet
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I got a vehicle from Auto Gallery, now known as Credit America. I took the car to get an oil change and two. Weeks later the motor was blown. Now when I called credit America, they acted like they had nothing to do with the car lot formally known as auto gallery. Told me that they just bought the website. Mind you, I'm talking with the same exact person who I dealt with at auto gallery. No matter what their name is, they are selling lemons. On top of that, one of their lenders, National Auto Acceptance, is right there with them. Now that I have asked them to come and get the car, they want me to FAX them an estimate to see about fixing the car. I have had to go through hell and high water with these people to the point of I don't even want the car anymore. Its going to cost almost what I owe on it to fix it. I advise any and everyone not to purchase a vehicle from this dealer or any dealer whose lender is National Auto Acceptance. They have taken money out of my pocket and food out of my kids mouth.Latreese Pensacola
2 Updates & Rebuttals
Vanessa
Lucedale,Mississippi,
Auto Gallery - Credit America ARE SCAMS!!!!!!
#2Consumer Comment
Mon, May 06, 2013
I bought a car from Auto Gallery West in Mobile, AL. They are the same owners as Credit America in Mobile as well. They are selling lemons and scamming money and getting away with it!!!! I bought a 2003 Nissan Altima 2.5s they told me nothing was wrong with it and when i test drove it everything was fine. Well, i brought it home and found oil leaking everywhere under the hood.
So i call them they tell me to bring it to them. I also took it to Auto Zone and several codes popped up. When i got to the car lot they told me they were too busy to come back another day. I came back the next day and they tried telling me to come back again and i asked for my money back i didnt want the car they told me they can't give me my money back.
When i told them i was gonna go get a lawyer thats when they said they would fix it, they gave me a loaner car and told me they would have it fixed in a few days. They ended up giving me 3 different loaner cars and had my car for two weeks, this whole time i'm just telling them i want my money back and they told me they cant do that.
A few days before i went to get my car back i called to ask them if they were going to be able to provide me with paper work showing what "work" they did on the car and how long they had it, they said yes we have all that when you come get your car. I pick up my car and ask for that same paper work and they told me they don't have it????
This is where i get extremely angry begging for my money back and they kept telling me to leave. They supposedly did an oil change, new brakes, rebuilt the motor, new wheel bearings and an alignment. THEY DID NOT DO ANY OF THIS!!!! A month later the motor slung a rod in it.
I called them and told them to come get the car i was not paying for a broke down car that they caused the damage to. ALL I WANT IS MY MONEY BACK NOTHING MORE, NOTHING LESS!!!! I want everyone to know these people will take from you and laugh at you don not go there to get a car!!!
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Vanessa
Lucedale,Mississippi,
Auto Gallery West is a SCAM Car lot!!!!!
#3REBUTTAL Owner of company
Sat, May 04, 2013
I would just like to get in touch with whom made this report about this car lot. The exact same has happened to me and any additional information would be great - I also had got the exact same car and just was curious as if maybe it is the same car. Please, please whomever made this report will you please contact me. I'm very desperate for help with these people.
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