- Report: #1077300
Complaint Review: auction.com - California
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Author Not Confirmed
Why?
auction.com
California, USA
Web:
www.auction.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
auction.com rigging auction bids California
As a register bidder on auction.com when this auction begins on bidding for a property it is very obvious that there is a
Mystery bidder bidding against you in the back ground and when the mystery bidders out bids you in the auction in about
two hours after the auction you are contacted that you are next in line to received the property for the inflated price.
There is always a lame excuse why the highest bidder did not accept the bid and you are next in line. Bidders beware this is a scam outfit.
1 Updates & Rebuttals
Auction.com
Irvine,California,
Auction.com
#2UPDATE Employee
Wed, August 21, 2013
I appreciate you voicing your concerns and I’m sorry to hear your perceptions of Auction.com are not positive. We value your feedback as we pride ourselves on delivering a positive experience for our customers. Our online marketplace provides a transparent view into the bidding activity on each property. As disclosed in section 3 and where allowed by law, Auction.com acting as the auctioneer, may bid on behalf of the seller up to the reserve price. I've included the first paragraph from Page 3, Section 3 of our Terms and Conditions page for your reference below. I'd also be happy to set up a call to further explain our process and policies, and to discuss how we can improve our platform. Please call our customer service line at 800-793-6107 and ask for myself (Peter), or my customer service managers, Yamir Gonzalez or Vicky Hernandez. Thank you,
Peter
Director of Customer Service
Auction.com terms and conditions:
Page 3, Section 3 - Auction.com Terms and Conditions Reserve Auction. This is a reserve auction, unless otherwise noted in a specific Property listing, and all Properties have a reserve price (“Reserve Price”), meaning the Seller of each Property can accept or reject any bid and has also established an unpublished, minimum selling price. The starting bid is not the Reserve Price. Except where prohibited by law, during a live bidding event (online or otherwise) the Auctioneer may open bidding on any Property by placing a bid on behalf of the Seller and may further bid on behalf of the Seller up to the amount of the Reserve Price by placing successive or consecutive bids for a Property, or by placing bids in response to other bidders. If no bidders meet the Reserve Price, the Seller is under no obligation to sell the Property (see “Subject to Confirmation” section below). The Seller may withdraw a Property at any time prior to the announcement of the completion of the sale by the Auctioneer. Auctioneer is not acting as an agent for any Bidder in any capacity, and is acting exclusively as the Seller’s agent as an auctioneer.
