• Report:  #3731

Complaint Review: Auction-Sales.com - Newbury Park California

Reported By:

3543 Old Conejo Road, Suite #105 Newbury Park, 91320 California, U.S.A.
800 548-0153
Tell us has your experience with this business or person been good? What's this?
If you win the auction, your credit card is charges immediately (within minutes!).

When to call to confirm shipping, you will get a run around. Their web site stated 10 -20 business days to ship. Their terms & conditions page stated it could take upto 30 days (did NOT state business days). That page has since been changed since I called several times and complained.

They refused to cancel the order on three different calls saying it was due to ship that day or the next (this is over a 2 week period).

Finally, after waiting over 50 days, they allowed it to be cancelled, it will take 1 to 2 weeks for the credit to appear on my credit card.

Any reputable company would not charge your card until shipment, not use your money interest free for almost 2 months.

They have also removed their 800 number from the web site. - I guess they had too many complaints.

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