- Report: #3731
Complaint Review: Auction-Sales.com - Newbury Park California
-
Author Not Confirmed
Why?
Auction-Sales.com
3543 Old Conejo Road, Suite #105 Newbury Park, 91320 California, U.S.A.
Phone:
800 548-0153
Web:
N/A
Categories:
Business Rating:
(0)
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Auction-Sales.com, Computer Rip-off Newbury Park, CA
If you win the auction, your credit card is charges immediately (within minutes!).
When to call to confirm shipping, you will get a run around. Their web site stated 10 -20 business days to ship. Their terms & conditions page stated it could take upto 30 days (did NOT state business days). That page has since been changed since I called several times and complained.
They refused to cancel the order on three different calls saying it was due to ship that day or the next (this is over a 2 week period).
Finally, after waiting over 50 days, they allowed it to be cancelled, it will take 1 to 2 weeks for the credit to appear on my credit card.
Any reputable company would not charge your card until shipment, not use your money interest free for almost 2 months.
They have also removed their 800 number from the web site. - I guess they had too many complaints.
When to call to confirm shipping, you will get a run around. Their web site stated 10 -20 business days to ship. Their terms & conditions page stated it could take upto 30 days (did NOT state business days). That page has since been changed since I called several times and complained.
They refused to cancel the order on three different calls saying it was due to ship that day or the next (this is over a 2 week period).
Finally, after waiting over 50 days, they allowed it to be cancelled, it will take 1 to 2 weeks for the credit to appear on my credit card.
Any reputable company would not charge your card until shipment, not use your money interest free for almost 2 months.
They have also removed their 800 number from the web site. - I guess they had too many complaints.
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