Complaint Review: Auction Road AKA Hud Refund - Goleta California

Onlinesupplier (Newave Inc) is the same people who were selling a couple of products known as AUCTIONROAD AND HUD REFUND a couple of years ago , both of those programs were offered by the same company that used to be called Pinnacle LLC , they had to change their name due to the massive amount of customer's complaints with the BBB and FTC regarding their business practices. Although they continue to rip off customers using similar practices under different names , now days they advertise nationwide claiming to be Ebay by using Bobby Eubanks picture as their host , I wish bobby eubanks could be informed of what really goes on inside that company , or maybe he is aware and he just careless about his image being used in name of a misleading Company and Product . My advise to all customer like myself who have being riped off by these scammers is file a complaint with the BBB and the FTC regarding their practices , also if they dont want to give your money back when calling customer service , make sure you advise the operator that you will be contacting the D.A from your state and also the BBB , that reminds me of something else , if you go to the BBB you can search for onlinesupplier and they have created 3 different accounts in there due to their bad ratings , one has a goleta adress on it , the other one has a long beach adress on it and there is a 3rd one too that Iam not sure what's the adress they are claiming , so just remember , THEY ARE ALL THE SAME COMPANY run by the same guys off of La patera Ln in Goleta , California . Their phone representatives are told to inform customers that they are located in Long Beach , although that 's another lie , there is probably one guy working from a supposelly warehouse down there , but all phone calls operations are taken in Goleta California ( 7 La patera Ln - goleta california ) . I had enough of these guys taking my money and giving out my information to several other companies , I also found out the name of the guy responsible for their customer service operations , his name is tom kuljys , so if you want your money back , don't waste your time talking to whoever answers the phone , ask for Tom Kuljys and make sure you get your money back by following the steps mentioned above . Don't be fool by what they tell you , their advertisemnt is misleading , their sales practices are not legit and they are not EBAY , nor have discounted products that will help you being sucessfull on online auctions . You can also check their stocks under this letters NWWV OR nwwve.ob God bless us all .

Well, I must say that people have placed down interesting comments. First and foremost, I must say that I AM NOT A CON ARTIST. It has never been in my upbringing to con people. Ever since I was young, I always wished to start my own business. When I turned 18, I thought I had the opportunity to do so with Auction Road. Although I did read the rules, Auction Road stated in their manuals and advertising that YOU CAN sell these items on E-Bay. Even though my mother said that the company did not seem right (why would they give the wholesaler such a high price for wholesale items), I thought that this was the opportunity for me. In one month, I made $3,000 dollars! I was amazed and so happy. I had recently left my former job that only gave me $1,000 dollars. Now, I made three times more! As soon as I received the money via Paypal, I sent the money straight to Auction Road. I waited a week, and they sent me an e-mail saying that the items were on their way. So, I notified my customers (as a true businesswoman, it is always polite to let your customers know what is going on with their order). Weeks passed, and my customers told me that they STILL did not receive their items. I was extremely worried for both my customers and myself. I knew that, if the items were far too late on delivery, it could damage my reputation. I tried to call Auction Road, but I was constantly getting the runaround. I was extremely nervous and feared the worst. One morning, I get a call from one of the customers (at this point it is mid-July to early August, and all of the orders were sent in to them mid-June). They told me that they waited far too long and wanted their money back immediately. That same day, I get a call from the customer's credit card company telling me that they were going to do a return. I told the company that I needed to figure out what was going on before I did so. So, I e-mailed and called Auction Road and requested more information on the order. I received no calls or responses. Two days later, the customer calls me and begins shouting at me about how he received the wrong item. They gave me the number to the delivery courier and I called them. They gave me the information to a warehouse that I had no knowledge. So, as a true businesswoman, I talked to the manager of the warehouse. When I told them that I was selling the item off of E-bay, they were concerned because THEIR POLICY STATES THAT THEIR CUSTOMERS CANNOT SELL THE PRODUCTS ON E-BAY. At that time, I realised that I was part of a con! Finally, I got in contact with the "Sales Manager" of Auction Road, and they refunded the money. I suppose that the warehouse was furious, and cancelled their account with them. I also suppose that some legal actions were taking place because, after two weeks, the Auction Road website announced that they were closing and that same week the website was gone. So, I guess some people who have reported can say that those who did or did not know about the policy of E-bay were scamming people. I can only apologise on my own behalf. Even though I knew that I couldn't, they advertised that I was allowed to. As of now, I am still paying for some of the emotional and economic damages. But, in the end, I toppled a con company. Even though I went through the dark tunnel, there was still a light at the end of it. And now, I know that they Michael Moysich aka Luke Padget will think twice about what they're doing, and know that a young woman can always play at a dirty man's game.

Well, I must say that people have placed down interesting comments. First and foremost, I must say that I AM NOT A CON ARTIST. It has never been in my upbringing to con people. Ever since I was young, I always wished to start my own business. When I turned 18, I thought I had the opportunity to do so with Auction Road. Although I did read the rules, Auction Road stated in their manuals and advertising that YOU CAN sell these items on E-Bay. Even though my mother said that the company did not seem right (why would they give the wholesaler such a high price for wholesale items), I thought that this was the opportunity for me. In one month, I made $3,000 dollars! I was amazed and so happy. I had recently left my former job that only gave me $1,000 dollars. Now, I made three times more! As soon as I received the money via Paypal, I sent the money straight to Auction Road. I waited a week, and they sent me an e-mail saying that the items were on their way. So, I notified my customers (as a true businesswoman, it is always polite to let your customers know what is going on with their order). Weeks passed, and my customers told me that they STILL did not receive their items. I was extremely worried for both my customers and myself. I knew that, if the items were far too late on delivery, it could damage my reputation. I tried to call Auction Road, but I was constantly getting the runaround. I was extremely nervous and feared the worst. One morning, I get a call from one of the customers (at this point it is mid-July to early August, and all of the orders were sent in to them mid-June). They told me that they waited far too long and wanted their money back immediately. That same day, I get a call from the customer's credit card company telling me that they were going to do a return. I told the company that I needed to figure out what was going on before I did so. So, I e-mailed and called Auction Road and requested more information on the order. I received no calls or responses. Two days later, the customer calls me and begins shouting at me about how he received the wrong item. They gave me the number to the delivery courier and I called them. They gave me the information to a warehouse that I had no knowledge. So, as a true businesswoman, I talked to the manager of the warehouse. When I told them that I was selling the item off of E-bay, they were concerned because THEIR POLICY STATES THAT THEIR CUSTOMERS CANNOT SELL THE PRODUCTS ON E-BAY. At that time, I realised that I was part of a con! Finally, I got in contact with the "Sales Manager" of Auction Road, and they refunded the money. I suppose that the warehouse was furious, and cancelled their account with them. I also suppose that some legal actions were taking place because, after two weeks, the Auction Road website announced that they were closing and that same week the website was gone. So, I guess some people who have reported can say that those who did or did not know about the policy of E-bay were scamming people. I can only apologise on my own behalf. Even though I knew that I couldn't, they advertised that I was allowed to. As of now, I am still paying for some of the emotional and economic damages. But, in the end, I toppled a con company. Even though I went through the dark tunnel, there was still a light at the end of it. And now, I know that they Michael Moysich aka Luke Padget will think twice about what they're doing, and know that a young woman can always play at a dirty man's game.

Well, I must say that people have placed down interesting comments. First and foremost, I must say that I AM NOT A CON ARTIST. It has never been in my upbringing to con people. Ever since I was young, I always wished to start my own business. When I turned 18, I thought I had the opportunity to do so with Auction Road. Although I did read the rules, Auction Road stated in their manuals and advertising that YOU CAN sell these items on E-Bay. Even though my mother said that the company did not seem right (why would they give the wholesaler such a high price for wholesale items), I thought that this was the opportunity for me. In one month, I made $3,000 dollars! I was amazed and so happy. I had recently left my former job that only gave me $1,000 dollars. Now, I made three times more! As soon as I received the money via Paypal, I sent the money straight to Auction Road. I waited a week, and they sent me an e-mail saying that the items were on their way. So, I notified my customers (as a true businesswoman, it is always polite to let your customers know what is going on with their order). Weeks passed, and my customers told me that they STILL did not receive their items. I was extremely worried for both my customers and myself. I knew that, if the items were far too late on delivery, it could damage my reputation. I tried to call Auction Road, but I was constantly getting the runaround. I was extremely nervous and feared the worst. One morning, I get a call from one of the customers (at this point it is mid-July to early August, and all of the orders were sent in to them mid-June). They told me that they waited far too long and wanted their money back immediately. That same day, I get a call from the customer's credit card company telling me that they were going to do a return. I told the company that I needed to figure out what was going on before I did so. So, I e-mailed and called Auction Road and requested more information on the order. I received no calls or responses. Two days later, the customer calls me and begins shouting at me about how he received the wrong item. They gave me the number to the delivery courier and I called them. They gave me the information to a warehouse that I had no knowledge. So, as a true businesswoman, I talked to the manager of the warehouse. When I told them that I was selling the item off of E-bay, they were concerned because THEIR POLICY STATES THAT THEIR CUSTOMERS CANNOT SELL THE PRODUCTS ON E-BAY. At that time, I realised that I was part of a con! Finally, I got in contact with the "Sales Manager" of Auction Road, and they refunded the money. I suppose that the warehouse was furious, and cancelled their account with them. I also suppose that some legal actions were taking place because, after two weeks, the Auction Road website announced that they were closing and that same week the website was gone. So, I guess some people who have reported can say that those who did or did not know about the policy of E-bay were scamming people. I can only apologise on my own behalf. Even though I knew that I couldn't, they advertised that I was allowed to. As of now, I am still paying for some of the emotional and economic damages. But, in the end, I toppled a con company. Even though I went through the dark tunnel, there was still a light at the end of it. And now, I know that they Michael Moysich aka Luke Padget will think twice about what they're doing, and know that a young woman can always play at a dirty man's game.

Hey all. I have read the previous posts and it is interesting that we have all, except Jill, had the same experience. They said their prices were around 80% of retail but the fact is that their prices were higher than the local stores with their huge markup. They told me that the package was sent the same day I ordered it. Then a week later, two weeks, a month, now months...never arrived. I called three times and put on hold until I was so pissed that I hung up...even had a guys name and number for my account...all a scam Ninety bucks down the tube and I am actually a very careful person. I, and I know, you all don't have money to lose like that. That was 40% of my rent cost here too and pay is nothing in this area...could really use that money to get my friend and his family some food since they have been laid off...anyway. Here is a thought with what Jill is saying. I know some people that are irritated because technology has given the opportunity for many people to be business owners. Business owners that are alot different from the traditional business owner mold or method. Some that get upset, are upset because they are of the traditional mold or have connections to it in some way. Therefore they get angry that things SEEM easier now. The very thing we are discussing regarding AUCTION ROAD is why it SEEMS easier...but this very thing is our barrier...ripoff artists like this. Anyway, my suggestion is to look outside of Ebay. Experts that are not being paid through misrepresentation are telling people to open online stores and private lines of products. I have done drop shipping since 99. I have 8 sites in development but am doing it to raise finances for a postmodern ministry I am starting online. Here are some solid guidelines for you all that want to be straight as an arrow in focus. Stay away from anything even remotely like AUCTION ROAD....AGS has some good stuff BUT the market is flooded with their stuff. Don't bother with ebay unless you have rare or unique items......price is all that our selfish culture cares about on ebay, so do something different and make real money....do antiques if anything on ebay. Have an appreciation for technology and also our brick and mortar brothers and sisters. I personally do internet but promote it like a brick and mortar. No overhead costs except time and effort and hosting fees. If you need a simple but nice business website then be creative and find a student in college and have them build the store while they still think they are getting a good deal:) I have 8 businesses in development right now online...all niche markets. Nothing like AUCTION ROAD has anything to do with any of them. anyway...here is the goldmine and guarantee never to do anything remotely close to the losers at AUCTION ROAD.

The concept of drop-ship selling is hardly new..... We've even got it her in the UK! Gosh Golly Will wonders never cease? Even I have been known to order items from these 'supplier/vendors' It's not illegal / unlawful / immoral / 'shady' There's even a whacking great hint from them. You know............that bit about dispatch 30 days after order / close of auction. Would *you* hang on to something for a month after you've sold it? You would? You must have a very large home - or a very small inventory! Please, there are all too many real crooks out there, waiting to rip us off for every penny they can, without someone trying to accuse others of disreputable business practices needlessly.......

Let us get this straight ... you do not know anything about dropshipping, wholesaling, or eBay, yet you insist on filing a rebuttal concerning the Fraudulent practices of a company and / or companies the rest of us reputable & knowledgable business owners are having legitamate problems with ... Go back to your day job honey ... there is no room for you in this forum. Find something more suited to your knowledge to waste your time on. Your comments are beyond laughable.

Obviously you understand nothing about big business. Many companies selling online offer products that they do not physically have in their possession, and there is nothing FRAUDULENT about it. E-Bay allows sellers to offer items to consumers that they do not have in their possession, as long as it is clearly stated in the auction. The seller is not a "wanna-be businessman" if his wholesaler refuses to keep promises. By your logic and rhetoric almost half the merchants selling goods online are "wannabes", including a few fortune 500 companies. Get a clue!!!

Ed, Sorry to disappoint you but I don't eat cornflakes. Further, you may well have already done business with me on eBay, either as a buyer or seller, and you would never know it. Regardless of what you think, I am a complete professional in my business transactions, and I relish the opportunity to do business as a moral, ethical participant. I only sell things I have care, custody and control of, and wouldn't ever dream of offering an item for sale that I hadn't seen or touched. People who WANT to be business people ARE NOT BUSINESS PEOPLE. That's how they get scammed. Sorry if you'd prefer I treat them with kid gloves, but perhaps a little scathing will help them wise up. And I don't care if Auction Road goes under tomorrow; wouldn't affect me any. All I've learned from this is NOT to buy things on eBay unless I'm prepared for a royal runaround from wannabes. From this point I will ask each seller, before bidding, whether they have the item in-hand at the time of my bidding and, if not, obviously will not bother bidding. If I am misled, well, you can only imagine what recourse I might pursue in order to settle the matter appropriately. I am amazed at how many people feel no sense of embarrassment at putting their hand into somebody else's wallet and taking a profit for something they have nothing to do with. Apparently they didn't have a good upbringing; screwing people just isn't right, no matter how you justify it to yourself.

Juli: Who peed in your Corn Flakes? What gives you the right to call these people derogatory names because they purchased a program in good faith and did not get what they had expected? Do you also yell and demoralize little old ladies who get scammed out of their life savings because they trusted someone? I would hope not. Let me let you in on a secret. Do you think all the power sellers on ebay have all the merchandise in their bedroom closet? If so, you are naive as the rest of these guys. Business is based on making money. I have sold items on ebay that I have not had in my hands and have never had a negative complaint. But I also dealt with reputable companies and I knew where the merchandise was coming from. After reading your comments, I, for one, would never buy an item from you on ebay. You have no professional courtesy and I would rather give someone my business that has a heart.

Marlo, Sorry to disappoint you, but I had never heard of Auction Road until reading this site. I simply have no tolerance for people trying to make a fast buck off others, which is exactly what these wannabe merchants are doing; pretending to be businesses when in fact they are just unlicensed, uninsured people with computers and credit cards trying to play middleman. Obviously you are one but OF COURSE YOU ARE AN HONEST INDEPENDENT BUSINESSPERSON. I wouldn't expect you to say anything else. When was the last time you heard someone say, "I plan to screw John Q. Public at every turn, and here's how I'm going to do it?" READ the items offered for sale on eBay--the electronic items being referred to here. Do you really think these pretend business people are complying with eBay terms? They don't even read them! If they did, they'd have known, as you apparently do (if what you say it true) that eBay allows middlemen to try to absolve themselves from liability arising out of their doing nothing but trying to make a quick buck. Let me give you some advice: Get a job and stop trying to be a business until you can afford an office, a business license, and some insurance.

Pre-sale Listings are those that advertise the sale of items that are not in the control or possession of the seller at the time of the listing. These listings generally consist of items that are sold in advance of a delivery date to the general public. eBay does permit pre-sales on a limited basis, as long as the seller guarantees that the item will be available for shipping within 30 days from the date of purchase (i.e., the day the listing ends or the date the item is purchased from a store front listing). A seller who lists a pre-sale item on eBay must clearly indicate within the listing the fact that the item is a pre-sale item and a delivery date that indicates the item will be shipped by the 30th day from the end date of the listing. Additionally, this text must be HTML font size 3 (at a minimum). eBay will end any listing that is a pre-sale which does not include this information. Such a policy ensures that bidders can pay for an item and still have the option to use eBay's feedback system, Fraud Protection Program and other protections. eBay, at it's discretion, for special promotional events, may approve a 1st party manufacturer to sell an item outside of the 30-day pre-sale guideline so long as the first-party manufacturer is supplying the actual item for sale. These exceptions will be made for certain promotions and must be approved prior to listing items for sale on eBay that fit the exception above. You can read this at http://pages.ebay.com/help/policies/pre-sale.html ====================== Juli - The fact of the matter it isn't a problem because they use dropshippers - the problem lies with the dropshipper broke a contract. When an item is purchase with the understanding that it will be shipped to your customer - you expect it to be shipped to your customer - Majority of sales works this way - If you are selling on Ebay or to a retail store and you are the middleman supplier. You expect your wholesaler to not screw you over....they should provide excellent customer service...not excuses...I was looking at this organization myself...Not anymore...I am going to run away like the wind on this...Chris - make it right - it is the principal of the matter - turn them in when they do wrong and don't let Juli upset or discourage you! These companies make the rest of small businesses look bad and we lose customers over it! Juli - did you used to work for them or know the owner? -wow - what a harsh response!

Chris, So let me see if I understand this: You offered items for sale on eBay that you did not have care, custody or control of but, rather, you had a plan to buy said items from some other vendor who would, on your word, ship the items out to your buyers as soon as you received payment from your eBay buyers, right???? Hmmm, sounds like absolute FRAUD ON YOUR PART to me. The RULES of eBay trading indicate that you must HAVE the item, that would mean have it at your place of business or residence, AT THE TIME YOU MAKE IT AVAILABLE FOR SALE. Too many punks are doing exactly what you TRIED to do; work out some fast-money deal for yourself, whereby you hooked up an agreement with some company which will allow you to make a profit on an item you never even had in your possession, yes? You should be ASHAMED OF YOURSELF! If you want to buy merchandise and have it shipped to you, then resell it on eBay, processing the shipping of each sale yourself, that is one thing; offering an item for sale that you do not have, and never actually had, is blatent fraud. Face it, you are not a businessman if this is how you operate; you are a scam artist who got burned because you don't have any idea what true business is. BUSINESS is having a product or service that you sell to a customer for profit. What are you missing from that equation? A PRODUCT. I hope eBay revokes your membership and never allows you, or any other fraud-committing, wanna-be businessman like you, to have an account there again. I have had 200+ positive transactions on eBay, both buying and selling, and the only time there has been a problem was when I was a buyer. One guy never shipped the item I paid for, and two months later "a family member" wrote to say the seller had died and they could not locate the item I had paid for so they would refund my money. Sure took long enough....and based on the way the deal went down, no question the "seller" thought I was a sucker whose money he could steal. He thought wrong. I also recently tried to purchase a textbook on Half.com and, after I placed the order, the seller "could not get the item afterall." RIPOFF!!! Again, like you, Chris, he/she was TRYING TO BE A BUSINESSMAN with no product to sell. LIKE YOU, that seller got BUSTED. Didn't much appreciate the negative feedback, either, that said, "WHAT, NO PRODUCT? THEN YOU'RE NOT A SELLER!!!!!!" Give it up, Chris, until you can actually afford to invest some money yourself into buying products and taking possession of them before offering them for sale to unsuspecting buyers. Let me tell you something--if I wanted AN AGENT to go hunting for a product I wanted, I'd hire one; don't offer me an item at a set price THAT YOU DON'T EVEN HAVE. DOWN WITH MISREPRESENTING EBAY CONARTISTS!!!