- Report: #1226464
Complaint Review: AT&T - Nationwide
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Author Not Confirmed
Why?
AT&T
Nationwide, USA
Phone:
800-288-2020
Web:
AT&T.com
Categories:
Business Rating:
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AT&T Uverse, AT&T, AT&T DSL ATT bait and switched, lied and ripped me off Sunnyvale Nationwide
DO NOT BUY ANYTHING FROM AT&T!!! They are ripoff artists!! I ORDERED MY Uverse service MONTHS AGO at an agreed upon recorded conversation price of two phone lines + Uverse for $34.99 a month for a year and they sent the first bill at $59.99 a month and added fees to $68+ total. I called them over fifteen times on this and they will not listen to the recording nor change my bill amount. They sent a second bill of $59.99. They have disconnect me even though I'm in 4 online college classes and tried to resolve this with them. They told me the person lied to me who offered me the $34.99 price and they won't do anything about it! The first month I didn't even have service. They were out here weekly trying to figure out why there was no outside signal, even after installing everything, IT STILL DID NOT WORK. I HAVE MADE NUMEROUS ATTEMPTS TO CONTACT THEM AND ALL THEY DO IS GIVE ME THE RUN AROUND. THIS COMPANY IS A SHAM!! I AM LAUNCHING A CAMPAIGN TO INFORM AND WARN PEOPLE OF AT&T's Uverse HORRIBLE BUSINESS PRACTICES!! I was told that they have been told to lie to people just to get them to switch to UVERSE!! I told them when I agreed to the Uverse deal that if I was charged incorrectly I want a guarantee they would put me back to my DSL with them at $14.99 a month, the person agreed and I've requested It numerous times and they say they cannot and will not switch me back!! PLEASE SPREAD THE WORD AND LET EVERYONE KNOW AT&T Are Thieves AND LIE TO THEIR CUSTOMERS!!!!! I don't want anyone else to have to go through this same crap that I have.
