Problem: refused refund
Story: Bought & returned product (a non-professional photocopied type booklet) namely, Growing Taller Secrets (mail-ordered on 27/06/00 & returned on 17/07/00) to owner: Robert Grand OR Grow Taller Research Institute at Atlantic Business Communications Inc. located at 246 W38 St., New York., N.Y. 10018 ( tel: 212-560-5392 or fax: 212-997-9779).
However, a month passed by and no refund recieved when their website (www.grow-taller.com e-mail: [email protected]) stated that:
Yes, 100% no questions asked 1 year money back warranty! The
program is so powerful, that we believe it is safe for the company to
give such amazing warranty. You have absolutely nothing to lose.
Learn the program, follow it, increase your height, change your life
as a taller person, improve your health for many years to come, and
if you are not completely satisfied just send the book back to us at
any time during 1 year. We will refund your money the day we
receive the book.
I contacted (e-mail) them three times (17/08/00, 20/08/00 & 25/08/00) and no answer, they even disconnect their e-mail line on their webpage.
Reason of refund (I must have my refund & nothing else!):
Do not require it & refunded money needed for something else extremely in need.
I still have the mail-order reciept, and the postage reciept when paying to returning the product.