- Report: #1484992
Complaint Review: ASUS - Toronto Ontario
-
Author Not Confirmed
Why?
ASUS
Toronto, Ontario, Canada
Phone:
1-888-606-2787
Web:
https://www.asus.com/ca-en
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ASUS ASUS tried to rip me off Toronto Ontario
I have an ASUS Zenfone 2 cell phone that needs a new battery. I called ASUS and they said they don’t sell to customers.
I then asked them for a name of a company where I could purchase this battery. ASUS said they do not give out that information.
I then asked them to give me a model number of another battery that might be compatible with my Zenfone. Once again ASUS said they do not give out that information.
So here’s the catch. They will put a new battery in if I pay then 70 dollars to perform a diagnostic on my phone. I don’t need a diagnostic. My phone works just fine.
So they want 70 bucks plus the price of the battery! It’s a money grab.
