- Report: #33936
Complaint Review: Ascentive - Philadelphia Pennsylvania
-
Author Not Confirmed
Why?
Ascentive
201 Springs Garden Street Philadelphia, 19123 Pennsylvania, U.S.A.
Phone:
215-320-6000
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Ascentive ripoff They wont let me cancel my subscription screwed others too Philadelphia Pennsylvania *EDitor's Comment
These bastards wont let me cancel my service to thier crapy active speed product that didnt work anyways.
karl
Milwaukee, Wisconsin
karl
Milwaukee, Wisconsin
3 Updates & Rebuttals
Martin
Phila,Pennsylvania,
more than happy to cancel or refund anyone
#2UPDATE Employee
Tue, November 05, 2002
We have thousands of customers that contact us every day. We are more than happy to cancel or refund anyone that contact us within the trial period or refund period. If they had contacted us, they would have been taken care of. Provide us with the customer's email address or their order reference number and we will gladly show how they were handled.
EDitor's REBUT
#30
Sat, November 02, 2002
Martin,
Come on, you mean to tell me you don't think the victim didn't attempt to contact you first before searching the internet and finding the Rip-off Report??
ED Magedeson
[email protected]
Martin
Phila,Pennsylvania,
we would have gladly either assisted them
#4UPDATE Employee
Fri, November 01, 2002
If this customer had contacted us within their free trial period we would have gladly either assisted them with their problem or canceled their account.
All of our contact information can be found on our web site at www.ascentive.com under "Contact Us." This information is available 24 hours a day / 7 days a week.
If this customer had contacted us within his free trial period we would have 100% made sure that he was either assisted or canceled.
