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  • Report:  #579089

Complaint Review: Ascentive - FinallyFast.com - PC Speed Scan Pro - Internet

Reported By:
pj - duck creek village, Utah, United States of America
Submitted:
Updated:

Ascentive - FinallyFast.com - PC Speed Scan Pro
Internet, United States of America
Phone:
Web:
finallyfast.com or ascentive
Categories:
Tell us has your experience with this business or person been good? What's this?
i purchased speed scan pro from finallyfast.com expecting my computer to run faster next thing i know their telling me i have to buy all these other soft ware too for my computer to work now I'm out 30$ and my computer heath is still bad not only that my computer is working even worse now it was working better before i purchased their software and I'm pissed off money down the drain and i got nothing for it. I hold the tv stations responsible too for continueing to show those ads.


1 Updates & Rebuttals

Chris Gordon

Philadelphia,
Pennsylvania,
United States of America
Ascentive Support can assist you

#2UPDATE Employee

Thu, March 11, 2010

Hello

We are sorry to hear you are having an issue using our software.  Ascentive is committed to providing customer satisfaction.  We have three methods you can contact our customer support including Live Chat on our customer support site (http://www.ascentive.com/support/index.php), via email to support2010 at ascentive.com. Remove the spaces and the word at with @, or via phone.  If we are not able to help resolve your issue within 30 days of purchase we offer you a refund for your software purchase.

We look forward to assisting you,

Thanks
Ascentive Customer Support

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