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  • Report:  #116105

Complaint Review: ASAP Motors - Houston Texas

Reported By:
- perry hall, Maryland,
Submitted:
Updated:

ASAP Motors
6432 Cunningham Road Houston, 77041 Texas, U.S.A.
Phone:
281-561 9000
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
First of all let me tell you that this transaction was completed between my 17-year-old son and Jason from A S A P Motors over the telephone. My son and I our both willing to swear under oath in a court of law to any statement made in this response. This company, based on BBB comments, apparently has a history of preying on teenage boys by promising to deliver quality Complete Swap Japanese turbo engines and delivering junk.

My son states, he contacted Jason, ASAP motors via the telephone. He asked several questions to be sure what he was getting and also contacted several other companies to find the best price. My son was working two jobs to gather the monies needed to rebuild the Nissan 240SX. Fortunately or unfortunately as the case may be, he chose A S A P Motors due to the following statements by their representative:

The engine was a Complete Swap and no additional engine parts would be needed.

complete P Pronunciation Key (k m-pl t )

Having all necessary or normal parts, components, or steps; entire: a complete meal.

swap P Pronunciation Key (sw p)

To trade one thing for another.

Guarantee that the engine would start and run.

The lowest price for the SR20DET Engine.

In regards invoice # 30523 attached to Mr. David Spriggs response. This is a perfect example of how deceitful this company has been to my son during this entire matter. I will justify my comment :

The invoice reflects a shipping date 3/4/2004 - although the engine did not arrive till 5/5/2004.

The invoice states, SOLD AS IS CONVERSION ONLY - The sales rep. Jason clearly stated that the engine was a complete swap and was guaranteed to start and run.

The invoice states freight would be collect A S A P Motors paid the shipping

A $ 5.00 oil disposal fee was added to the invoice However, when the engine arrived it was attached to a pallet and wrapped several times with clear plastic wrap. The entire Engine and wrap was coated with used engine oil. The pallet is in storage for future examination by all concerned parties.

The bogus invoice was clearly created after the fact to cover their unethical operation in the city Houston. No signature by my Son or myself appears on the document.

As Mr. Spriggs alluded to in his letter about contacting the freight company, A S A P motors of course shall conduct this as they hired the contractor, R & L Carriers. At no point did my Son or myself enter into a contract with said trucking company to transport anything. I will say this, the entire engine was attached firmly to the pallet and was encased in plastic wrap, if the parts were missing or broke off in shipping, then they would have still been inside the plastic encased wrapping when they arrived.

To give another quick example of how dishonest A S A P Motors has been during this transaction. My Son called and spoke to a salesman and advised him the that not only was the ECU, Wiring harness and Oil pan damaged or unusable, but the Water neck assembly and Igniter on the wiring harness were missing. He mistakenly advised A S A P Motors that what he thought was called a distributor was also missing. So, to show just how low this business would go when dealing with a minor whom was not aware of the correct nomenclature, sent my son a broken distributor out of some old engine. When in fact the engine uses what is called a cam angle sensor in place of a distributor, this item is extremely expensive to replace.

So, to end this extremely detailed and long letter, no I am not at all satisfied with the company's response. I have not been satisfied with just about any response they have given My Son or I during this transaction. I can assure you that we have tried to settle this problem with over 36 documented phone calls to no avail. I intend to continue to push this issue with anyone and everyone that will listen. If a trip to Houston is needed to resolve this matter in the highest court I will do so. My Son was deceived and he worked very hard to get the money together to get this far with his dream car to be discouraged by dishonest business people whom hide behind the telephone and spew lies.

Charles

perry hall, Maryland
U.S.A.


2 Updates & Rebuttals

Mike

Radford,
Virginia,
U.S.A.
Used engine-- definitely something to buy locally.

#2Consumer Suggestion

Fri, November 05, 2004

I'm not defending this company either. It appears from numerous reports that they are bad business. With anything used, you want to inspect it first. Also with something heavy, shipping might cost a lot, and you'd be paying it to return the engine. Buy locally, if there is a problem, you can also return it locally and deal with the company in person. If local salvage dealers don't have what you want, they may be able to have it brought in from somewhere else and sell it to you FOB their location. When I bought a used Honda engine from a local place, the paperwork was very clear that only the block, head, and internal parts were guaranteed. Any external parts that might still be attached (manifolds, sensors, water neck, etc.) are not guaranteed. If this "complete swap" deal wasn't in writing as an itemized list of what was to be included, you may not have much legal to stand on about not having all the external parts, or having them broken. Industry practice is to only supply the engine assembly itself, though many parts may remain attached because it isn't worth the time to take them off. But the ECU, distributor/sensor, alternator, and other expensive parts will be pulled off and sold seperately. If someone were replacing a bad engine with another one of the same type, they wouldn't need them, just re-use the old ones. They did say no additional *engine* parts would be required, which is not the same as saying no additional parts would be required. They convinced you that you were buying everything needed to upgrade from a standard to turbo engine, clearly you did not receive that. I note that Larry uses the term "engine swap" to describe replacing only the engine itself with one of the same type, not an upgrade, so there may be some confusion over terminology. Were it a legitimate company, you could send the whole lot back and get your money back. You could try filing a claim with the shipping company if it appears some of the parts were broken in shipping.


Larry

Tucson,
Arizona,
U.S.A.
Used engine blues

#3Consumer Comment

Thu, November 04, 2004

I used to work as a mechanic and have done a few engine swaps. I have no experience with this company and do not intend to defend them. I do, however question if you and your son fully understood what you were buying as it sounds like you expected to drop the new engine in, plug in some wires, and drive away. The key issue is what is a complete engine? Is the alternator attached to the engine a part of the engine or is it an accessory? Is it normal practice in the industry to include accessories? What you are calling a rip-off might be normal industry practice. (My engine swaps usually involved "short blocks" in which most of the old external parts are reused.) Part of your complaint was the shipping time. Most freight companies don't dispatch a trailer until they have a full load. Your engine very well may have sat at the freight company for weeks waiting for them to fill a trailer to go from Texas to Maryland. If you were not willing to wait for freight to be shipped, you could have considered some form of express shipping. Did you consider looking for an engine closer to home? I'm sure they have junkyards in Maryland where you could have found a suitable engine and seen exactly what you were getting.

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