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  • Report:  #148523

Complaint Review: Art Of War Central.com - IGame Solutions - JLR Technologies Inc - Seymour Tennessee

Reported By:
- Alpharetta, Georgia,
Submitted:
Updated:

Art Of War Central.com - IGame Solutions - JLR Technologies Inc
10119 Chapman Hwy Seymour, 37865 Tennessee, U.S.A.
Phone:
866-569-7464
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I ordered a 32 man officially ranked EA Games Battlefield 2 server ($192.00 per month), which this company is licensed to provide to EA customers. After delivery, the server was experiencing performance issues which rendered it unuseable. When I contacted support they at first admitted to a hardware issue and shortage on their part, but after telling them this was unacceptable, they then said it was an issue with EA's software. After speaking with several other games server providers and software manufacturer, I learned this was false and promptly asked for a refund. They refused, instead offering to issue me "tokens" for credit to use for other game services they provide. Please beware of companies like this when purchasing services on the internet. Apparently the button for purchase absolves them of any responsibility to deliver that for which they were contracted to provide.

Duane

Alpharetta, Georgia
U.S.A.


3 Updates & Rebuttals

Duane

Alpharetta,
Georgia,
U.S.A.
Resolved

#2Author of original report

Fri, July 08, 2005

This issue has been resolved and I have a working server, however this company treats its customers like dirt and I would advise against doing business with them until they revise their terms of service and offer some kind of refund policy.


Duane

Alpharetta,
Georgia,
U.S.A.
Resolved

#3Author of original report

Fri, July 08, 2005

This issue has been resolved and I have a working server, however this company treats its customers like dirt and I would advise against doing business with them until they revise their terms of service and offer some kind of refund policy.


Duane

Alpharetta,
Georgia,
U.S.A.
Resolved

#4Author of original report

Fri, July 08, 2005

This issue has been resolved and I have a working server, however this company treats its customers like dirt and I would advise against doing business with them until they revise their terms of service and offer some kind of refund policy.

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