- Report: #309704
Complaint Review: Arrow Financial - Niles Illinois
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Arrow Financial
5996 WTouhy Ave Niles, 60714 Illinois, U.S.A.
Phone:
847-557-1100
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Arrow Financial Refuses to Acknowledge Disputed Debt Niles Illinois
Arrow Financial purchased a debt that was a result of my being laid off after 9/11/01. I was unemployed for almost 4 years. The debt was supposed to be covered by a "Payment Protection Plan" that was sold to me by the creditor (Direct Merchant's Bank/Metris). However, the credit card company sold the debt to Arrow Financial as soon as I was eligible to file a claim on the plan.
I disputed the debt, on the grounds that the creditor sold me a defective product (the so-called Payment Protection Plan) that was supposed to have paid the debt if I lost my job. However Arrow Financial refused to even acknowledge my dispute or provide proof of the debt. Additionally agents of Arrow continued to harass me by phone despite a certified letter telling them to cease and desist in March 2002. They did stop calling after I filed a complaint with the Federal Trade Commission in SEPTEMBER 2002.
Arrow Financial continues to show the debt as an open collection account, despite the fact that there is a four-year statute of limitation on collections in the state of California. I called Arrow Financial and they refused to discuss the matter with me unless I lifted the cease and desist order that prevents them from calling me. As far as I know, that order only prevents them from calling me, and does not forbid be to call them.
Travelin Neil
Anaheim, California
U.S.A.
I disputed the debt, on the grounds that the creditor sold me a defective product (the so-called Payment Protection Plan) that was supposed to have paid the debt if I lost my job. However Arrow Financial refused to even acknowledge my dispute or provide proof of the debt. Additionally agents of Arrow continued to harass me by phone despite a certified letter telling them to cease and desist in March 2002. They did stop calling after I filed a complaint with the Federal Trade Commission in SEPTEMBER 2002.
Arrow Financial continues to show the debt as an open collection account, despite the fact that there is a four-year statute of limitation on collections in the state of California. I called Arrow Financial and they refused to discuss the matter with me unless I lifted the cease and desist order that prevents them from calling me. As far as I know, that order only prevents them from calling me, and does not forbid be to call them.
Travelin Neil
Anaheim, California
U.S.A.
3 Updates & Rebuttals
L. Troy
West Paterson,New Jersey,
U.S.A.
Some Possible Resources for Help
#2Consumer Suggestion
Wed, May 14, 2008
Hi, I'm also being harassed by Arrow. You may want to contact the National Association of Consumer Advocates (naca.org) to find an attorney who specializes in consumers' rights. I got some help when I went on www.budhibbs.com. He may be able to help you if you email him about your situation. Good luck!
Charles
Phenix City,Alabama,
U.S.A.
Don't bother to file complaint's
#3Consumer Comment
Mon, April 07, 2008
Don't bother to file complaint's cause they will not help you, they will just tell you to file a complaint with small claim's court, I have lost faith in the attorney general's office of consumer protection. I have lost faith in the better business bureau long ago, the BBB alway's come's back with is the company made a good faith effort to resolve the complaint when the company didn't do jack.
Hmk77
Princeton,Minnesota,
U.S.A.
I'm fighting them right now, too.
#4Consumer Suggestion
Sat, March 01, 2008
I have a couple of debts that were placed with Arrow Financial. Like your debts, mine are also past the statute of limitations in the state in which I reside. When a debt is past the statute of limitations, a collection agency may still attempt to collect on the debt unless you send them a letter requesting that they cease communications with you. Do not make any payments or admit to any debt in writing as this could start the statute of limitations over again and make it possible for them to sue you in court to recover the debt. As long as you don't admit any debt in writing and the debt is past the statute of limitations, they can't legally sue you to recover any debt. If they attempt to sue for time barred debt or contact you despite a cease and desist order, you can sue them for violation of the FDCPA. Under the FDCPA(Fair Debt Collection Practices Act) you can recover lawyer's fees plus $1,000 in damages. With that said, a collection account can stay on your credit report for 7 years, even if the debt is barred by the statute of limitations. Since it sounds like this is not a valid debt, what I would do is file a dispute with the credit reporting agencies directly since your attempt to have Arrow remove the negative information failed. Information for filing disputes can be found on the credit reporting agency's website. Do not send the dispute electronically, send the dispute via certified mail with return receipt so that you have proof in the form of their signature that they received the mail. Good Luck!!
