- Report: #211149
Complaint Review: Arrow Financial Services - Niles Illinois
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Arrow Financial Services
West Touhy Avenue Niles, 60714 Illinois, U.S.A.
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Arrow Financial Services ripoff -- attempt to collect debt never incurred Niles Illinois
My husband recently received a notification from this company that he owed almost 7,000.00 to Advanta Credit Card that he has never had. We contacted Arrow to demand they send all application copies, charges, etc so that we could formally dispute charges.
When we called they hemmed and hawed and would not talk to us. I have sent a letter to them and filed a complaint with BBB. They got this little debt from Merchants Credit Guide. They (Merchants) had contacted us originally about this and we said "no way".
I then tracked Advanta Credit cards down the (consumer acounts)were bought out by Fleet Bank who was then bought out be Bank of America. I contacted Bank of America regarding this account, and they have absolutely no record of it. They went deep down in their archives to try to find something.
It can't be that old because the address that these agencies had was an address that had actually belonged to a close relative, and he had never lived there. I originally contacted Merchants, the Secretaries General in Illinois (who by the way suggested that we settle the debt...so much for actually reading letters) Georgia, and New York (that is where we finally got resolution with Merchants)
These people need to be stopped... how much money do they make from people that just say "oh, no, a letter from a Collection Agency" and send a check..... come on people wake up before you send money investigate!!!!!! Between Arrow and Merchants, they must make a fortune each year.
Barb
Rincon, Georgia
U.S.A.
When we called they hemmed and hawed and would not talk to us. I have sent a letter to them and filed a complaint with BBB. They got this little debt from Merchants Credit Guide. They (Merchants) had contacted us originally about this and we said "no way".
I then tracked Advanta Credit cards down the (consumer acounts)were bought out by Fleet Bank who was then bought out be Bank of America. I contacted Bank of America regarding this account, and they have absolutely no record of it. They went deep down in their archives to try to find something.
It can't be that old because the address that these agencies had was an address that had actually belonged to a close relative, and he had never lived there. I originally contacted Merchants, the Secretaries General in Illinois (who by the way suggested that we settle the debt...so much for actually reading letters) Georgia, and New York (that is where we finally got resolution with Merchants)
These people need to be stopped... how much money do they make from people that just say "oh, no, a letter from a Collection Agency" and send a check..... come on people wake up before you send money investigate!!!!!! Between Arrow and Merchants, they must make a fortune each year.
Barb
Rincon, Georgia
U.S.A.
2 Updates & Rebuttals
Barb
Rincon,Georgia,
U.S.A.
those are new names
#2Consumer Comment
Mon, September 25, 2006
Thanks for your comment. I have never heard of those two agencies, but will be on the look out. I sent letter demanding authentication of alleged debt and also sent copy to Commerce department in Minnesota, they filed suit against this company. I wanted this on record with them in case they had a file of follow up for the suit. They have, in turn sent a copy to the Federal Trade Commission who supposedly has control over collection agencies. I filed a complaint with the BBB in Illinois. The company responded that they would contact us via snail mail. I did inform this company that the item did not appear on his credit report prior to the first contact, and lawsuits would commence if it appeared now. I also contacted Experian after the first contact from Merchants and they put a watch on the account. I contacted them again after this contact. When we called arrow, the girl that did answer started blibbering and passed the phone to someone else that said that the letter must have been a mistake. yeah right! Just keeping the fingers crossed that this clears without further incident.
Kevin
Portage,Michigan,
U.S.A.
Arrow Financial Services are associated with...
#3Consumer Comment
Mon, September 25, 2006
True Logic Financial TrueLogic Financial Beware Arrow may not be done with you and pass the junk debt to the above affiliates. You need to send an official Cease and Desist letter asap if you have not done so. Also watch your credit report. You can dispute the charges.
