- Report: #386888
Complaint Review: Arnold Foods Company Inc Aka George Weston Bakery - West Palm Beach Florida
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Arnold Foods Company Inc Aka George Weston Bakery
2300 Old Dixie Hwy West Palm Beach, 33404-5456 Florida, U.S.A.
Phone:
561-848-9705
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Arnold Bakers ( Florida Location) Arnold Foods Company, Inc Arnold Foods Company, Inc, Aka George Weston Bakery Nationwide TV Reports and SHOWS a MOUSE Baked into an Arnold Bakers Hot Dog Bun! 2300 Old Dixie Hwy. West Palm Beach Florida
IS IT A RIP-OFF WHEN YOU GET MORE THAN YOU BARGAINED FOR IN YOUR HOT DOG BUN??
MAYBE THE BAKERS SHOULD BE CHARGED WITH CRUELTY TO ANIMALS!
Apparent mouse found baked into bun
01:25 PM EDT on Friday, October 31, 2008
By MICHELLE BOUDIN / NewsChannel 36
WCNC.COM
Charlotte,N.C.
Apparent mouse found in the hot dog bun
CHARLOTTE, N.C. -- A Charlotte man found what appears to be a mouse baked into a package of hot dog buns - now the popular wholesale club where he bought it is taking major action.
BJ's Wholesale Club has pulled thousands of bread products from 44 stores in three states after we called the company to inform them of what a customer believes he found when he went to make dinner.
Bruce Van Dyne said, I was cooking dinner, I brought these out, I opened them up.
An unwelcome condiment on his hot dog bun.
That's our little friend right there and that clearly is a mouse, he said when we visited him in his Charlotte kitchen.
The rodent's parts he says are pretty easy to make out.
Exclusive Video: Apparent mouse baked in bread
A Charlotte man found what appears to be a mouse baked into a package of hot dog buns - now the popular wholesale club where he bought it is taking major action.
I see the little ears, clearly that's a tail. I don't know what that is, part of his leg or something. That mouse is baked in there, Van Dyne said.
The IBM executive says he doesn't want money from this ordeal, just answers, and action. That's certainly noticeable, someone should have seen that but it got put into a bag.
So he called Arnold Breads, but says they told him not to call the Concord store where he bought the buns.
She told me oh no you don't need to call BJ's, just send it back to us.
But he says he worried about other customers.
Mice don't travel in isolation, they travel with other mice, if one mice got in, others could.
BJ's apparently worried too. They've pulled all bread products made at the same Florida factory where these buns came from.
Other consumers should be concerned. How did it get there? are there other ones?
Jeff Glauber, Vice President of Marketing for Arnold Bakers told us, Arnold Bakers is committed to honoring the highest standards of quality for all our products. We stand behind our products, and welcome the opportunity to look into this incident and investigate all possibilities.
They are scheduled to do that first thing Friday morning when a company representative is meeting with Van Dyne and wants to test the bun. Glauber told us they have dealt with things like this before and in the past have found that the so-called mouse is actually pan accumulation or dough in the shape of a mouse.
A spokeswoman for BJ's also sent us a statement, it reads, BJ's first priority is the health and safety of our members. We deeply regret Mr. Van Dyne's experience as he described it to us. The Arnold Potato Hot Dog Rolls come to us prepackaged from George Weston Bakeries and are placed directly on our shelves by George Weston employees. We have contacted George Weston Bakeries and they are investigating this matter. George Weston has informed us that the product under investigation was manufactured at their facility in Plant City, Florida. As a precaution, we are removing all potentially effected products made by the George Weston Plant City, Florida facility.
Update: Bakery says it isn't a mouse
Company says mouse in bun just dough, state says unlikely
09:22 PM EDT on Friday, October 31, 2008
By MICHELLE BOUDIN / NewsChannel 36
E-mail Michelle: [email protected]
Video
Company says form on hotdog bun isn't mouse
October 31st, 2008
CHARLOTTE, N.C. -- A local man finds what looks like mouse in his hotdog bun, but the company that made the bread has another explanation.
Arnold's Bread claims it is dough or "pan accumulation."
But North Carolina's Department of Agriculture has launched an investigation and asked Florida to inspect the factory where the buns were baked.
Everyone thinks this is a mouse except you. That's what Bruce Van Dyne told the Arnold's Master Baker who inspected the hotdog buns he believes have a mouse baked into the side of them.
He took it apart and inspected it with his hands, and after five minutes he said, 'In my expert opinion, this is not a rodent,' Van Dyne told NewsChannel 36.
Van Dyne says the two company executives who saw it seemed to have a different reaction.
When I brought it out and I opened the bag they kind of did a double take like everyone does, like wow.
Now Van Dyne is the one saying "wow" because the company has issued a statement saying "upon physical examination" they believe it's "hardened dough also called 'pan accumulation.'"
"Wow, that is with the eyes and the ears and the feet curled up underneath him and the tail. I find that incredible," Van Dyne said.
The company has sent it to be tested at a lab to be sure and that has the North Carolina state Department of Agriculture frustrated.
Joe Reardon is the director of Consumer Services for Food and Drug Protection and said, In most situations we like to get our hands on those things so we can do our own independent evaluation of it.
He says after seeing the NewsChannel 36 video he's launching an investigation here and has asked for one at the Florida plant where the hotdog buns came from.
This is obviously interesting to us, Reardon said.
The chief health inspector in Florida told NewsChannel 36 that businesses rarely fail inspections, but Arnold's Bakery failed twice -- in April and on their re-inspection in May.
Some of the violations: One report shows there was evidence of the presence of insects or rodents, there were bugs in a mixer, and the conveyor built where the dough is baked was held together with duct tape.
Van Dyne says even the bread company executives at his house admitted something wasn't right.
"What I think can be clearly agreed -- there was some contaminant to the baking process. Everyone shook their head yes," he said.
Reardon says he's seen plenty of dough accumulation in 30 years but never like this.
Not quite like this! This is quite interesting to us," he said.
The bread company says lab tests will come back early next week.
Van Dyne bought the buns at BJ's in Concord,North Carolina. They have pulled all Arnold's products from their shelves in three states and suspended all deliveries from the factory where these buns were made.
Arnold Foods Company, Inc (George Weston Bakery)
2300 Old Dixie Hwy, West Palm Beach, FL 33404-5456
Phone: (561) 848-9705
Also Does Business As:George Weston Bakery
SIC:Bread and Other Bakery Products, Except Cookies and Crackers
Line of Business:Mfg Bakery Goods
Against Animal Cruelty
Chicago, Illinois
U.S.A.
MAYBE THE BAKERS SHOULD BE CHARGED WITH CRUELTY TO ANIMALS!
Apparent mouse found baked into bun
01:25 PM EDT on Friday, October 31, 2008
By MICHELLE BOUDIN / NewsChannel 36
WCNC.COM
Charlotte,N.C.
Apparent mouse found in the hot dog bun
CHARLOTTE, N.C. -- A Charlotte man found what appears to be a mouse baked into a package of hot dog buns - now the popular wholesale club where he bought it is taking major action.
BJ's Wholesale Club has pulled thousands of bread products from 44 stores in three states after we called the company to inform them of what a customer believes he found when he went to make dinner.
Bruce Van Dyne said, I was cooking dinner, I brought these out, I opened them up.
An unwelcome condiment on his hot dog bun.
That's our little friend right there and that clearly is a mouse, he said when we visited him in his Charlotte kitchen.
The rodent's parts he says are pretty easy to make out.
Exclusive Video: Apparent mouse baked in bread
A Charlotte man found what appears to be a mouse baked into a package of hot dog buns - now the popular wholesale club where he bought it is taking major action.
I see the little ears, clearly that's a tail. I don't know what that is, part of his leg or something. That mouse is baked in there, Van Dyne said.
The IBM executive says he doesn't want money from this ordeal, just answers, and action. That's certainly noticeable, someone should have seen that but it got put into a bag.
So he called Arnold Breads, but says they told him not to call the Concord store where he bought the buns.
She told me oh no you don't need to call BJ's, just send it back to us.
But he says he worried about other customers.
Mice don't travel in isolation, they travel with other mice, if one mice got in, others could.
BJ's apparently worried too. They've pulled all bread products made at the same Florida factory where these buns came from.
Other consumers should be concerned. How did it get there? are there other ones?
Jeff Glauber, Vice President of Marketing for Arnold Bakers told us, Arnold Bakers is committed to honoring the highest standards of quality for all our products. We stand behind our products, and welcome the opportunity to look into this incident and investigate all possibilities.
They are scheduled to do that first thing Friday morning when a company representative is meeting with Van Dyne and wants to test the bun. Glauber told us they have dealt with things like this before and in the past have found that the so-called mouse is actually pan accumulation or dough in the shape of a mouse.
A spokeswoman for BJ's also sent us a statement, it reads, BJ's first priority is the health and safety of our members. We deeply regret Mr. Van Dyne's experience as he described it to us. The Arnold Potato Hot Dog Rolls come to us prepackaged from George Weston Bakeries and are placed directly on our shelves by George Weston employees. We have contacted George Weston Bakeries and they are investigating this matter. George Weston has informed us that the product under investigation was manufactured at their facility in Plant City, Florida. As a precaution, we are removing all potentially effected products made by the George Weston Plant City, Florida facility.
Update: Bakery says it isn't a mouse
Company says mouse in bun just dough, state says unlikely
09:22 PM EDT on Friday, October 31, 2008
By MICHELLE BOUDIN / NewsChannel 36
E-mail Michelle: [email protected]
Video
Company says form on hotdog bun isn't mouse
October 31st, 2008
CHARLOTTE, N.C. -- A local man finds what looks like mouse in his hotdog bun, but the company that made the bread has another explanation.
Arnold's Bread claims it is dough or "pan accumulation."
But North Carolina's Department of Agriculture has launched an investigation and asked Florida to inspect the factory where the buns were baked.
Everyone thinks this is a mouse except you. That's what Bruce Van Dyne told the Arnold's Master Baker who inspected the hotdog buns he believes have a mouse baked into the side of them.
He took it apart and inspected it with his hands, and after five minutes he said, 'In my expert opinion, this is not a rodent,' Van Dyne told NewsChannel 36.
Van Dyne says the two company executives who saw it seemed to have a different reaction.
When I brought it out and I opened the bag they kind of did a double take like everyone does, like wow.
Now Van Dyne is the one saying "wow" because the company has issued a statement saying "upon physical examination" they believe it's "hardened dough also called 'pan accumulation.'"
"Wow, that is with the eyes and the ears and the feet curled up underneath him and the tail. I find that incredible," Van Dyne said.
The company has sent it to be tested at a lab to be sure and that has the North Carolina state Department of Agriculture frustrated.
Joe Reardon is the director of Consumer Services for Food and Drug Protection and said, In most situations we like to get our hands on those things so we can do our own independent evaluation of it.
He says after seeing the NewsChannel 36 video he's launching an investigation here and has asked for one at the Florida plant where the hotdog buns came from.
This is obviously interesting to us, Reardon said.
The chief health inspector in Florida told NewsChannel 36 that businesses rarely fail inspections, but Arnold's Bakery failed twice -- in April and on their re-inspection in May.
Some of the violations: One report shows there was evidence of the presence of insects or rodents, there were bugs in a mixer, and the conveyor built where the dough is baked was held together with duct tape.
Van Dyne says even the bread company executives at his house admitted something wasn't right.
"What I think can be clearly agreed -- there was some contaminant to the baking process. Everyone shook their head yes," he said.
Reardon says he's seen plenty of dough accumulation in 30 years but never like this.
Not quite like this! This is quite interesting to us," he said.
The bread company says lab tests will come back early next week.
Van Dyne bought the buns at BJ's in Concord,North Carolina. They have pulled all Arnold's products from their shelves in three states and suspended all deliveries from the factory where these buns were made.
Arnold Foods Company, Inc (George Weston Bakery)
2300 Old Dixie Hwy, West Palm Beach, FL 33404-5456
Phone: (561) 848-9705
Also Does Business As:George Weston Bakery
SIC:Bread and Other Bakery Products, Except Cookies and Crackers
Line of Business:Mfg Bakery Goods
Against Animal Cruelty
Chicago, Illinois
U.S.A.
