the customer support for apple is the most f***** up piece of s*** website i have ever seen. i tried to change my i.d. and password, it sent me to email for a code, and then never took me back to enter the dumb code. i have literally spent four hours on this s***, just trying to find my iphone..... their internet support system is f***** up as a soup sandwich... you would think that if they could make these phones, they could figure out decent support system online for customers.... i am going back to a (((REDACTED))).