Dean
Moreno Valley,#2Consumer Comment
Sun, May 24, 2009
I was visited by an salesperson from APX today. He wanted to see if I qualified for the special offer. He has my name, address, and wanted my birthday. I would not give him my birthday. The person he called at APX was waiting for that information and I would not budge. Can he still do a credit check without my knowledge? I wanted to check out APX with ripoffreport.com and the BBB to see if there were any problems before dealing with APX.
Insider
Orem,#3UPDATE Employee
Wed, March 18, 2009
Having worked in the Data Entry center of APX Alarm, I am well aware of the many tricks sales reps have used to get customers credit checked without their permission. However, policy has recently changed. Customers have to be informed BEFORE THEIR CREDIT IS CHECKED by a DATA ENTRY AGENT that a credit check is required to see if said customer qualifies for the offer. So long as customers don't take the sales rep's word over that of a corporate agent (who doesn't get paid per sale, like the rep), they're safe. But for goodness sake, read the fine print. Don't let the sales reps push you around, and don't sign anything if you don't understand it. I know they're pushy, but they only succeed if you give in.
Insider
Orem,#4UPDATE Employee
Wed, March 18, 2009
Having worked in the Data Entry center of APX Alarm, I am well aware of the many tricks sales reps have used to get customers credit checked without their permission. However, policy has recently changed. Customers have to be informed BEFORE THEIR CREDIT IS CHECKED by a DATA ENTRY AGENT that a credit check is required to see if said customer qualifies for the offer. So long as customers don't take the sales rep's word over that of a corporate agent (who doesn't get paid per sale, like the rep), they're safe. But for goodness sake, read the fine print. Don't let the sales reps push you around, and don't sign anything if you don't understand it. I know they're pushy, but they only succeed if you give in.
Insider
Orem,#5UPDATE Employee
Wed, March 18, 2009
Having worked in the Data Entry center of APX Alarm, I am well aware of the many tricks sales reps have used to get customers credit checked without their permission. However, policy has recently changed. Customers have to be informed BEFORE THEIR CREDIT IS CHECKED by a DATA ENTRY AGENT that a credit check is required to see if said customer qualifies for the offer. So long as customers don't take the sales rep's word over that of a corporate agent (who doesn't get paid per sale, like the rep), they're safe. But for goodness sake, read the fine print. Don't let the sales reps push you around, and don't sign anything if you don't understand it. I know they're pushy, but they only succeed if you give in.
Insider
Orem,#6UPDATE Employee
Wed, March 18, 2009
Having worked in the Data Entry center of APX Alarm, I am well aware of the many tricks sales reps have used to get customers credit checked without their permission. However, policy has recently changed. Customers have to be informed BEFORE THEIR CREDIT IS CHECKED by a DATA ENTRY AGENT that a credit check is required to see if said customer qualifies for the offer. So long as customers don't take the sales rep's word over that of a corporate agent (who doesn't get paid per sale, like the rep), they're safe. But for goodness sake, read the fine print. Don't let the sales reps push you around, and don't sign anything if you don't understand it. I know they're pushy, but they only succeed if you give in.
John M
Boise,#7UPDATE EX-employee responds
Fri, July 11, 2008
I used to work for them but quit due to the lack of ethics that existed in this company. I really believed in the systems and that they protected homes which I still believe they do. The problem is they pay young college kids too much money to go out and sell these sytems and the college kids make bad criminal decisions at times. Yes they do run your credit without your permission and they have all these tricky ways of doing it. They say they have to "qualify you" , "make sure you are the homeowner" , "verify your not a criminal", or "make sure bills come to your house in your name." These are all crafty lies and they are just after your credit. Now they don't go do anything but try to get a system in your home with this credit but it is still illegal to do so without the customers permission last time I checked. The reason I say this is the tip of the iceberg is that I was a manager for them and saw what they would let slide and it is ugly very ugly. I heard about this more than once so I know the owners Todd Pedersen and Kieth Nellesen of Orem Utah knew about what was happening. The fallowing actually has taken place with this company. Lets say that you did give them your information and they ran your credit but you decided you didn't want a system. That is fine but that isn't where it ended in some cases. I have heard of sales reps that then used that good credit and put it on a contract of somenoe who didn't have good credit down the street. They made them a co-signer on the contract basically. The question then is who signed the contract. If you have had one of these peole come to your door and you gave them your birthdate social or sometimes just your name and address works I would check my credit and then call and report it to the proper authorities. I would also suggest not doing business with them I left for ethics and believe me when I say this fish stinks from the head.
John M
Boise,#8UPDATE EX-employee responds
Fri, July 11, 2008
I used to work for them but quit due to the lack of ethics that existed in this company. I really believed in the systems and that they protected homes which I still believe they do. The problem is they pay young college kids too much money to go out and sell these sytems and the college kids make bad criminal decisions at times. Yes they do run your credit without your permission and they have all these tricky ways of doing it. They say they have to "qualify you" , "make sure you are the homeowner" , "verify your not a criminal", or "make sure bills come to your house in your name." These are all crafty lies and they are just after your credit. Now they don't go do anything but try to get a system in your home with this credit but it is still illegal to do so without the customers permission last time I checked. The reason I say this is the tip of the iceberg is that I was a manager for them and saw what they would let slide and it is ugly very ugly. I heard about this more than once so I know the owners Todd Pedersen and Kieth Nellesen of Orem Utah knew about what was happening. The fallowing actually has taken place with this company. Lets say that you did give them your information and they ran your credit but you decided you didn't want a system. That is fine but that isn't where it ended in some cases. I have heard of sales reps that then used that good credit and put it on a contract of somenoe who didn't have good credit down the street. They made them a co-signer on the contract basically. The question then is who signed the contract. If you have had one of these peole come to your door and you gave them your birthdate social or sometimes just your name and address works I would check my credit and then call and report it to the proper authorities. I would also suggest not doing business with them I left for ethics and believe me when I say this fish stinks from the head.
John M
Boise,#9UPDATE EX-employee responds
Fri, July 11, 2008
I used to work for them but quit due to the lack of ethics that existed in this company. I really believed in the systems and that they protected homes which I still believe they do. The problem is they pay young college kids too much money to go out and sell these sytems and the college kids make bad criminal decisions at times. Yes they do run your credit without your permission and they have all these tricky ways of doing it. They say they have to "qualify you" , "make sure you are the homeowner" , "verify your not a criminal", or "make sure bills come to your house in your name." These are all crafty lies and they are just after your credit. Now they don't go do anything but try to get a system in your home with this credit but it is still illegal to do so without the customers permission last time I checked. The reason I say this is the tip of the iceberg is that I was a manager for them and saw what they would let slide and it is ugly very ugly. I heard about this more than once so I know the owners Todd Pedersen and Kieth Nellesen of Orem Utah knew about what was happening. The fallowing actually has taken place with this company. Lets say that you did give them your information and they ran your credit but you decided you didn't want a system. That is fine but that isn't where it ended in some cases. I have heard of sales reps that then used that good credit and put it on a contract of somenoe who didn't have good credit down the street. They made them a co-signer on the contract basically. The question then is who signed the contract. If you have had one of these peole come to your door and you gave them your birthdate social or sometimes just your name and address works I would check my credit and then call and report it to the proper authorities. I would also suggest not doing business with them I left for ethics and believe me when I say this fish stinks from the head.
John M
Boise,#10UPDATE EX-employee responds
Fri, July 11, 2008
I used to work for them but quit due to the lack of ethics that existed in this company. I really believed in the systems and that they protected homes which I still believe they do. The problem is they pay young college kids too much money to go out and sell these sytems and the college kids make bad criminal decisions at times. Yes they do run your credit without your permission and they have all these tricky ways of doing it. They say they have to "qualify you" , "make sure you are the homeowner" , "verify your not a criminal", or "make sure bills come to your house in your name." These are all crafty lies and they are just after your credit. Now they don't go do anything but try to get a system in your home with this credit but it is still illegal to do so without the customers permission last time I checked. The reason I say this is the tip of the iceberg is that I was a manager for them and saw what they would let slide and it is ugly very ugly. I heard about this more than once so I know the owners Todd Pedersen and Kieth Nellesen of Orem Utah knew about what was happening. The fallowing actually has taken place with this company. Lets say that you did give them your information and they ran your credit but you decided you didn't want a system. That is fine but that isn't where it ended in some cases. I have heard of sales reps that then used that good credit and put it on a contract of somenoe who didn't have good credit down the street. They made them a co-signer on the contract basically. The question then is who signed the contract. If you have had one of these peole come to your door and you gave them your birthdate social or sometimes just your name and address works I would check my credit and then call and report it to the proper authorities. I would also suggest not doing business with them I left for ethics and believe me when I say this fish stinks from the head.