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  • Report:  #1114

Complaint Review: AOL America Online and Compuserve - Nationwide Nationwide

Reported By:
- Almont, MI,
Submitted:
Wed, January 12, 2000
Updated:
Wed, January 12, 2000

AOL America Online and Compuserve
Nationwide Nationwide, Nationwide, U.S.A.
Web:
N/A
Categories:
Internet Services

My bankcard recently changed cuasing problems with my aol and compuserve accounts.

No problem, I just call them up and pay my bill, giving them my new number right?

Wrong! I CAN NOT GET THROUGH!!!!

I have been on hold with aol now for half an hour. Ive tried several times the past couple days and always just give up. How am I gonna pay my bill? This is ridiculous.

Compuserve whos run by aol is the same way. Ive been trying them for a few weeks and they just hang up on you after they put you on hold for 5 minutes. How am I gonna pay the bill. Theyve sent me a warning of reporting me to a collection agency now and I have to get this paid right away. Ive been TRYING to for a while now, but apparently you have to wait on the phone for an hour?

I dont know! Ive NeVER gotten through!

Im still listening to really bad hold music right now.



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