Ordered on-line 6 lures 5/1/18. Did not receive acknowledge of order by e-mail. Sent an e-mail shortly after order stating the problem. Jack sent a reply that the order had went through and everything was ok. Said he would send a confermation. When I tried to access the info none of it would work. I have sent 3 e-mails since requesting info to no avail. They charged my credit card on 5/1/2018. It has been a month now and still cannot get a reply from them.