Complaint Review: AMR LD Service Plan - Irvine California

This company goes by many names and appears to be involved in slamming and embezzlement. Getting a hold of their customer service folks may help one or two individuals, but will not stop others from being RIPPED OFF in the future.

From our initial research, AMR LD appears to be part of the "LD Calling Plan" in Carlsbad, CA, and AmericanFone.com / iPhonebill.com, which provides no contact numbers or address. It is interesting to note, though, that they partner with WorldCom, another problem company on this website with over 500 Rip-off Reports filed and over 6,000 e-mail complaints.

LD Calling Plan employees did give us this bit of information, confidentially cooperated with our investigation, which should be helpful in shutting down this octopus. Rip-off Report investigators got their corporate phone number (310) 854-3500. The Administrative Assistant, Dave, who did not wish to be identified further, told our reporter that the CEO is Gary Hickocks, and the Chief Marketing Officer is Marc Cohen, extension 510.

We provided our contact information at the Rip-Off Report and Dave said he would have someone make contact about their policy of slamming and embezzlement, but so far no satisfactory contact has been made.

It is our belief that the CPA/Agent for the Gordon Group is Emmett Castro. We have contacted him and his assistant Terri Hitch at (559) 229-9272 and are waiting for him to communicate with us. The physical address is 422 W. Shaw Ave, Fresno, CA 93710. Esmeralda was very helpful in that office.

We have three different addresses for the Gordon Group and we are investigating further: 10324 St. Andrews Drive, Oakdale, CA 95361, 8730 W. Sunset Blvd, West Hollywood, CA 90069, and 610 N. Robertson Blvd, West Hollywood, CA 90069. The phone number is a West Hollywood exchange, though.

If you need to get a hold of Marc Cohen, the Chief Marketing Officer, his cell phone number in West Los Angeles is 310-749-7600. Let us know if you get no satisfaction and we will provide other home numbers and cell numbers of their corporate officers.

Including all the names of the affiliated companies, there are over 60 Rip-off Reports filed and we have over 340 e-mailed complaints to the Rip-off Report, just in the last 6 months. We also have an additional list of nearly 50 individuals who have included their losses as updates to previously filed reports.

We are hoping the Gordon Group realizes their employees are doing wrong things and properly investigate to put an end to this fraud to consumers. We also hope that they will immediately reimburse all the victims who came to the Rip-off Report, with additional 15% consideration for their inconvenience.

ED Magedson
[email protected]
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

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Remember.
Don't let them get away with it!
Make sure they make the Rip-off Report.

They got your card number from the web-site you ordered the PC related parts...
CALL the number, you have on the credit card statement. IF you cannot find any living soul, call: 1-800-737-6183 - the number of a helpful guy, be polite...

THEN: send a letter to their address and mention them that you reported them to FCC, FTC and the most important to the CA Attorney General. DO report them. To fill out the form very easy.

www.ftc.gov
www.fcc.gov
http://caag.state.ca.us/contact/index.htm