- Report: #107660
Complaint Review: Ampco Parking Systems -Denver - Denver Colorado
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Ampco Parking Systems -Denver
621 17th St. Ste.600 Denver, Colorado, U.S.A.
Phone:
303-308-0385
Web:
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Ampco Parking Systems Denver Blackmails parkers to pay more, even after moneys are paid in full! Denver Colorado
I'm wondering if you could be of assistance. Have you had any complaints regarding Ampco Parking systems ( 621 17th St, ste.600, Denver 80293).
Over this Labor Day weekend, I was helping at the Taste of Colorado with a local fine dining restaurant, So as I waded my way throughout downtown I finally located a close parking lot, on Glenarm St
As I was parking in (space #22) approx. 2:30 p.m. Friday, two lot attendants were working changing the signage to increase the prices, from six to ten dollars, so as I was inserting my six dollars, on of guys came to inspect the little boxes, and told me " don't worry man we just saw you put your money in we won't charge you any more, we are making these changes for the weekend and any one after you will have to pay". So I reiterated what he told me and thanked them.
So imagine my surprise at the audacity of finding a fifty dollar ticket for non-payment, when I got back to my car. So my witness and I decide we cannot do anything then but we would call to complain ASAP
Well needless to say this seems to be a run around because of the following:1) You can pay within 14 days, and get a $20 discount.2) You can decide not to pay and they will take you to collections, for full amount plus costs/ attny fees,3) or they tell you you can appeal.
No problem, I figure there's two of us we can i.d. the car the two attendants were in and what they told us, so I call the number from the book (303.308.0385) Tues./ Weds/ Thurs no answers ( 32 minutes logged), and on the ticket (supplied (303.893.0947) and get a recording which states in order to appeal go to [email protected]; now heres the rub, it leads no where, I've spent two days trying every search engine to no avail.
But if I want to pay online, well that site is ready to go. This company is way out of line, and I plan to fight it.
I only want what is fair, which is the fact that i paid what was asked, but now they hold me over the coals saying that I did not pay and they want more, but I have no recourse, because I do believe they expect people to jump through all the hoops and most people would just give up and pay.
Ross
Denver, Colorado
U.S.A.
Over this Labor Day weekend, I was helping at the Taste of Colorado with a local fine dining restaurant, So as I waded my way throughout downtown I finally located a close parking lot, on Glenarm St
As I was parking in (space #22) approx. 2:30 p.m. Friday, two lot attendants were working changing the signage to increase the prices, from six to ten dollars, so as I was inserting my six dollars, on of guys came to inspect the little boxes, and told me " don't worry man we just saw you put your money in we won't charge you any more, we are making these changes for the weekend and any one after you will have to pay". So I reiterated what he told me and thanked them.
So imagine my surprise at the audacity of finding a fifty dollar ticket for non-payment, when I got back to my car. So my witness and I decide we cannot do anything then but we would call to complain ASAP
Well needless to say this seems to be a run around because of the following:1) You can pay within 14 days, and get a $20 discount.2) You can decide not to pay and they will take you to collections, for full amount plus costs/ attny fees,3) or they tell you you can appeal.
No problem, I figure there's two of us we can i.d. the car the two attendants were in and what they told us, so I call the number from the book (303.308.0385) Tues./ Weds/ Thurs no answers ( 32 minutes logged), and on the ticket (supplied (303.893.0947) and get a recording which states in order to appeal go to [email protected]; now heres the rub, it leads no where, I've spent two days trying every search engine to no avail.
But if I want to pay online, well that site is ready to go. This company is way out of line, and I plan to fight it.
I only want what is fair, which is the fact that i paid what was asked, but now they hold me over the coals saying that I did not pay and they want more, but I have no recourse, because I do believe they expect people to jump through all the hoops and most people would just give up and pay.
Ross
Denver, Colorado
U.S.A.
1 Updates & Rebuttals
Jessica
Denver,Colorado,
U.S.A.
Tips for paid parking lots (like AMPCO)
#2Consumer Suggestion
Sun, November 28, 2004
Ross, that is unfortunate what happened to you. Believe me, I've had it done to me several times, and I live in downtown Denver. BUT: Here are some tips to help you out, or for others who may consider parking downtown in the future. 1) *Always* pay by check in lots that allow checks ... often, you'll see who to make the payment to (and the company's minimum requirement to pay by check) on the parking payment boxes. Now, please include on your check this information as THIS is important, and has SAVED me: A) Parking spot # B) Street intersection (list 2 roads) C) Possibly name of nearby business D) Date/Hour on when you parked E) Make/model/possibly your license plate of car I know this is a LOT of info with limited room on your check but try writing small. Once your check is cashed, you can order a copy of it. Now you have your receipt ("proof") of your payment. You can submit this proof to: * Small Claims courts * Troubleshooter's consumer advocate & radio show host Tom Martino * Better Business Bureau * The police 2) When dealing with parking lot attendants, I don't trust them. Please get: A) A physical receipt or something in **writing** as parking attendants must carry "logs" and cash bags. B) Get parking attendant's names, shifts, & name of their supervisor. He/She must show you proof that he/she is an employee. Many people are still scammed in parking lots by people pretending to be parking lot attendants! I know this is a pain, but I carry a pen and check book these days esp. for when I park in lots 'cos I don't trust anyone's words. Now that I have a cell phone cam, I take pics of my car, where its parked, and what the payment requirements. I know, how anal, but after being ripped off $100 myself, I don't trust ANYONE. In your situation, I know there is not much to do as you have little proof. Also, most people are in a hurry & do not have the time to deal with writing checks and checking out the parking attendant's identity. But if you have the time, please do so.
