Complaint Review: Ameriquest Mortgage - Mirimar Florida

I was employed at ameriquest for three plus years, first employed as a Branch Auditor ending as the Supervisor of the Compliance Department. As a Branch auditor, I and my fellow Auditors visited various branches on a surprise basis. The more serious issues were related to income manipulation and credit related to the credit reports to qualify the customers. Where were the underwriters?? There was no rocket in determining determining these two issues. After the completion of each audit, any findings were discussed with the Manager and District Manager or Regional Manager prior to returning to our office. This closing meeting was performed so if there were any disagreements to the the noted findings, proof was provided prior to leaving the branch. Upon returning to the office, a detailed report indicating the more serious issues was provided to the Branch Manager through Senior Management as well as the Legal Department. These issues were verifed with the Department Manager prior to being issued for valitity. There were instructions for Management to reply to the to the report. The replys were a raitry even after a 2nd and third request. Six months later, a follow-up audit was performend in our office indicating to prior findings and the new findings if any. The report noted if things got better or worse. In most cases things got worse or there was no change. Still no body responded to the issues. There was an instance when I was preparing for an audit in Northern California when it was determined the the branch had software (on at least two computers in the branch) to produce business cards to make it appear that customers were self employed. This software  was verified by the Company I. T. Department with the approval of the Human Resourses Department.  I supplied a detailed  analysis to the Human Resourses Department  (I cannot recall her name)  and both Loan operations Managers (Eric Printup and Mike Dorner). This branch had approximately 85% stated income (used for self employed borrowers) for a seven month period while the rest of the company had approxamatly 35 % stated income during the same seven month period. The ratio was 95% stated income for all loans funded in the two months prior to the audit for this branch. I was instucted by Human Resources not to discuss any of the information to the Branch Manager or any other Management related to the FALSE BUSINESS CARDS and the data relating to the data of the ratio of stated income in the branch vs the rest of the Company.  This was the most dificult audit I had performend for the company knowing I had the branch in an OUTRIGHT FRAUD SITUATION and could not do anything about it!! The only other person who knew was my Manager who was presen when the isssues were discussed with HR and Loan Operations. My last position with AMC was as a Supervisor of the Compliance Departement overseeing approximately 35 associates. Every month a detailed report with HIGH RISK issues was provided to various levels of Management through Senior Management. Included, was a seperate  report that was for  FRAUDULENT INCOME DOCUMENTATION . Every loan auditited had an atAttempt made to verify income documentationby sending verification requests to the employers, banks, 401K companies and the IRS for W's.  Any document returned as being faudulent was included in the monthly report. There was not one time that any level of Management replied to any portion of the monthly reporting including the FRAUD REPORT. Not even the Director of Loan Operations (Mike Gibson) who was provided with the report prior to disbursement to Senior Management seemd to care since he never enquired and asked to see the falsifed documents. There are so many people who are or who were still employed at AMC long after me being laid off. In most cases they were promoted into higher positions. These people knew of the issues. Every month,  reports were issued without anyone repling back to me or asking any questions as to the valitity to the issues. I guess they were all more interested in those big commision checks and or bonuses. I can prove all of the above if some brave soul at AMC has the honesty to read any Audit Report that was provid by the Branch Audit Department or the Comliance Department. All you need to do is ask the I. T.  Depatment to pull the data or have them contact me for direction to locate.  And for all the times that Roand Arnall denied any knowledg of ANY wrong doing, you have to be kidding. Roland was at his office in Orange just abuot EVERY DAY.  How could have virtually no knowleg of the wrong doings. Do you really think $325,000,000 hurt a Muti -Bllionaire???

David, California.

If you want to find out what Ameriquest is all about these posts are an accurate portrayal to say the least. Proud sponsor of the American nightmare.

What do you know about Jason Tucker who was the former Regional Manager? Do you know anything about Corey Scandin who is the Area Manager for Area 49?

The message from the area manager is a perfect example of how ALL area managers are at ameriquest. I highly doubt the mgr penned that message himself, but I would not put it past some of them. Ameriquest's upper management is full of crooks. Regional Managers such as Mariano Demarin are the ones who implemented all of these illegal tactics. Those of you who believe your regional mgr, area mgr or Mary Jo Shelton are good people, and are not involved in this mess...you have been misled. Mary Jo, Regionals, Areas, they are the ones responsible for all of this fraud. How does something become such a wide spread problem across the entire nation?? It is promoted by the "regional mgrs" who report to the "VP of NATIONAL sales" Mary Jo Shelton. Mary Jo and the regionals, and areas, got to where they are at because when they were starting...they employed the same tactics that are going on now. The company has just grown, the volume has grown, thus more reports of fraud. It is not a new thing. I've been around the place 6 yrs and the same stuff was going on. I have personally heard Mariano on conf. call speak with his area mgrs his "circle of trust" and direct them to carry out unethical behavior. He has given me advice on how to manage. (none of it was any thing written in any of the training materials) Ameriquest has become a monster. It makes me so angry that there have been no "serious" actions taken against the company. It is very simple to show evidence of AMC defrauding the Federal and State governments. (in any state, in any office.) Defrauding their investors. (many of the loans that are sold on the secondary market are sold to Ameriquest Capital Corp. then sold off to other investors primarily Deutsch Bank.) It is so frustrating to see so many people get hurt, so many families destroyed from their actions. (the #1 cause of divorce is due to house hold finances $$$$) And this s****.. Mariano is a perfect example of this. There is no soul there, and there is no depth of character to him. If it appears there is one...remember He is a salesman and so are the rest of them. I have been to about 15 mgr meetings, and I have seen it all, and heard it all. I agree an orange jump suit would be very flattering on Mrs. Shelton, as far as Mariano's is concerned make sure someone sews an Armani label in it first. I'll just sit and watch and continue to document things, save emails, copies of docs, loans etc. Customers names that got screwed over, and at the right time (when my attorney gives me the green light, we will take it all to the FBI, but who knows maybe Roland has them paid off too.) I don't see how all of this can't come to an end someday, and when it does I'll gladly be the first one to testify to do my part to make sure this criminals are sent to prison. Maybe a conviction and prison time will bring these individuals back to reality, and teach them that their actions ...sooner or later...will have consequences.

It just proves even more what kind of idiots work for Ameriquest. Do you have any knowledge of the mortgage industry? I assume not first because of your careless attitude for your own customers, and second because Ameriquest LOVES to hire newbies in the industry. Just know, that once you leave Ameriquest, you will NEVER get hired by another lender. Live it up while it lasts.

This goes out to John. All I can say to you is I hope and pray you are not for real if so no wonder you work for this RIPOFF COMPANY.Someday soon if this company goes under I hope you go down right with them.T.M.

My name is Peter Miano and I am the manager for Area 54. I have been reading the posts on this website for a while and I just can't let this stuff be printed without sounding in as a manager. To all of you consumers and all of you ex-employees and to all of you haters out there who are saying bad stuff about Ameriquest I say one thing...GET OVER IT. I LOVE Ameriquest because it has allowed me to get rich without having to know anything about mortgages or answer for any of my actions. So what if I have made hundreds of thousands of dollars scamming innocent people out of their equity. So what if I treat people like they are insects. So what if ALL of my AE's and managers suck up to me in person, but secretly hate my guts and make fun of me every chance they get, but are too afraid to say it to my face. So what if I am virtually useless as a manager. So what if I fire people without cause or concern for their well being, it feeds my little Napoleanic ego and makes me feel like a big boy. So what if I have a chunky a*s and a gigantic crooked head...Im RICH.....and thats more than I can say for the thousands of suckers that I have directly and indirectly ripped off over the years. Im the little big man laughing all the way to the bank. I wanna send a shout out yo, to my homies in crime, daddy Mariano, Little Corey AKA the "crook" holdin down the MD. yeahhh...we'z all gets paid on da realz yo. To all of you folks out there that Ameriquest has scammed, tough luck. And to all of my AE's down in Carolina, you better book more loans or else. Suckers.

My name is Peter Miano and I am the manager for Area 54. I have been reading the posts on this website for a while and I just can't let this stuff be printed without sounding in as a manager. To all of you consumers and all of you ex-employees and to all of you haters out there who are saying bad stuff about Ameriquest I say one thing...GET OVER IT. I LOVE Ameriquest because it has allowed me to get rich without having to know anything about mortgages or answer for any of my actions. So what if I have made hundreds of thousands of dollars scamming innocent people out of their equity. So what if I treat people like they are insects. So what if ALL of my AE's and managers suck up to me in person, but secretly hate my guts and make fun of me every chance they get, but are too afraid to say it to my face. So what if I am virtually useless as a manager. So what if I fire people without cause or concern for their well being, it feeds my little Napoleanic ego and makes me feel like a big boy. So what if I have a chunky a*s and a gigantic crooked head...Im RICH.....and thats more than I can say for the thousands of suckers that I have directly and indirectly ripped off over the years. Im the little big man laughing all the way to the bank. I wanna send a shout out yo, to my homies in crime, daddy Mariano, Little Corey AKA the "crook" holdin down the MD. yeahhh...we'z all gets paid on da realz yo. To all of you folks out there that Ameriquest has scammed, tough luck. And to all of my AE's down in Carolina, you better book more loans or else. Suckers.

My name is Peter Miano and I am the manager for Area 54. I have been reading the posts on this website for a while and I just can't let this stuff be printed without sounding in as a manager. To all of you consumers and all of you ex-employees and to all of you haters out there who are saying bad stuff about Ameriquest I say one thing...GET OVER IT. I LOVE Ameriquest because it has allowed me to get rich without having to know anything about mortgages or answer for any of my actions. So what if I have made hundreds of thousands of dollars scamming innocent people out of their equity. So what if I treat people like they are insects. So what if ALL of my AE's and managers suck up to me in person, but secretly hate my guts and make fun of me every chance they get, but are too afraid to say it to my face. So what if I am virtually useless as a manager. So what if I fire people without cause or concern for their well being, it feeds my little Napoleanic ego and makes me feel like a big boy. So what if I have a chunky a*s and a gigantic crooked head...Im RICH.....and thats more than I can say for the thousands of suckers that I have directly and indirectly ripped off over the years. Im the little big man laughing all the way to the bank. I wanna send a shout out yo, to my homies in crime, daddy Mariano, Little Corey AKA the "crook" holdin down the MD. yeahhh...we'z all gets paid on da realz yo. To all of you folks out there that Ameriquest has scammed, tough luck. And to all of my AE's down in Carolina, you better book more loans or else. Suckers.

Complain until you reach Dan Sweeney.

please if you worked for them tell me how to fight them i have to save my home please any info at all would help