- Report: #15257
Complaint Review: Americredit Financial Services - Hunterville North Carolina
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Author Confirmed
Why?
Americredit Financial Services
12125 Herbert Wayne Court Hunterville, 28078 North Carolina, U.S.A.
Phone:
800 325-3930
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Americredit - Fraud or Fiction Unacceptable "Customer Service"
In December 2000 I purchased a vehicle from a known dealership.
Americredit was the lender of the loan. Since its inception I have had nothing but bad experiences with their "customer service" department.
I was late with a particular payment and the agent advised me that this "was not burger king and you can't have it your way." I have since filed a cease and diciest letter not to contact me via telephone and have placed a complaint with the company. I am outraged at their repose to this - only stating that they have had problems with this agent in the past.
Then why is he still allowed to handle customers or even have a job there?
I wouldn't be surprised if a class-action lawsuit is not in the making. I also questioned pre-payments (several months at one time) and was advised to send a note to tell them which months I was paying, but after reading someone else's complaint decided against it. My payments are now up to date and I intend on paying this loan off well before its maturity.
AP in New Jersey
Click here to read other Rip-off Reports on Americredit Auto Financial Services
Americredit was the lender of the loan. Since its inception I have had nothing but bad experiences with their "customer service" department.
I was late with a particular payment and the agent advised me that this "was not burger king and you can't have it your way." I have since filed a cease and diciest letter not to contact me via telephone and have placed a complaint with the company. I am outraged at their repose to this - only stating that they have had problems with this agent in the past.
Then why is he still allowed to handle customers or even have a job there?
I wouldn't be surprised if a class-action lawsuit is not in the making. I also questioned pre-payments (several months at one time) and was advised to send a note to tell them which months I was paying, but after reading someone else's complaint decided against it. My payments are now up to date and I intend on paying this loan off well before its maturity.
AP in New Jersey
Click here to read other Rip-off Reports on Americredit Auto Financial Services
