- Report: #1107745
Complaint Review: American Water Resources - Pittsburg Pennsylvania
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Author Not Confirmed
Why?
American Water Resources
Box 371331 Pittsburg, 15250 Pennsylvania, USA
Phone:
8664300819
Web:
www.newjerseyamwater.com
Categories:
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American Water Resources & New Jersey American Water ,company who offers this insurance service and is directly paid for the se Water Sewer Line Protection not provided as advertised Pittsburg Pennsylvania
My wife and I signed up for Water/Sewer Line Protection Insurance through New Jersey American Water out of Pittsburgh, PA. We live in Haddon Heights, NJ. We have paid for this Insurance for over six years. When we signed up for this service it was through a brochere included with the bill from NJ American Water. The reason we added this expense of $14 per month was to cover a catastrophic an expensive event as a break in the sewer line caused by tree roots or just age. We had no idea this Insurance did not cover breakage of the sewer line going to the Main sewer in the street. The repair cost close to $5000.00.When I called NJ American Water thinking they provided the coverage, I was told it was not their company that provided the Insurance but a company called AmericanWater Resources. When I contacted them to tell them of the problem, they flatly told me they do not cover a break in the sewer line, On the bill I receive each month it clearly states water/sewer line protection. I am scratching my head saying "what the heck have I been paying for all this time". When we initially signed up we were never sent anything such as a formal policy of coverage or for that matter anything at all from either NJ American Water or American Water Resources. To all consumers beware: this is a ripoff of everyone who signed up for this service. The only thing they actually fix is a block in your water line.
