Complaint Review: American Suzuki Motors Corporation - Brea California

Just in case you didn't know the Verona is a rebadged Daewoo, after seeing some of the complaints about the other Korean cars I guess I would expect the one manufacturer that couldn't hack it would have terrible quality.

Nalalie I just found out Suzuki is at the bottom of the JD POWERS survey...no wonder Anyway, can you email me your repair orders and a detailed story to add to my site? Lets get Suzukis attnetion My email address is on my website. go to www.suzukiaeriosucks.com ... Suzuki SUCKS! Thanks for your support!!

Suzuki SUCKS! I'm going thru the same thing. My Suzuki Aerio kept stalling but the Suzuki maintenence department told me that there was nothing wrong and no problem found during the test. The told me it is typical of the car to also "suck air" when the gas gauge becomes low. I think you have to actually be in an accident to get the a Suzuki serviced at a licensed Suzuki dealer EVEN IF there is a mechanical failure / SERIOUS safety hazards!!! My new Suzuki Aerio has now been at the dealership for servicing for a month. I wrote two letters to Suzuki Corporate, Customer Relations in Brea, CA and NO RESPONSE! I would like to contact the editor of Car and Driver Magazine. Suzuki keeps getting rave reviews for the Aerio, best car of 2004. They definitley deserve BAD press. The Aerio SUCKS!!!! Best rip of company of 2004.

Eric, watch the reasonable fees part.

Cory...you should go to my site and click on the LEGAL DOCUMENTS tab. I ASKED Suzuki to buy it back, they said NO, "Go file a lemon law suit" My attorney sent a PRE-SUIT request. Suzuki has NO abitration in Ohio. I did what Suzuki said, and also the law reads: ORC 1845.72(B) the manufacturer is liable for any expense incurred by the consumer as a result of the non conformity. Obviously, this would include attorney's fees. IN ADDITION, SINCE I DID ASK THEM TO BUY IT BACK: Section 1345.75 (A) Any consumer may bring a civil action in a court of common pleas or other court of competent jurisdiction against any manufacturer if the manufacturer fails to comply with section 1345.72 of the Revised Code and, in addition to the relief to which the consumer is entitled under that section, shall be entitled to recover reasonable attorney's fees and all court costs. They will pay my legal fees, trust me...

Cory...you should go to my site and click on the LEGAL DOCUMENTS tab. I ASKED Suzuki to buy it back, they said NO, "Go file a lemon law suit" My attorney sent a PRE-SUIT request. Suzuki has NO abitration in Ohio. I did what Suzuki said, and also the law reads: ORC 1845.72(B) the manufacturer is liable for any expense incurred by the consumer as a result of the non conformity. Obviously, this would include attorney's fees. IN ADDITION, SINCE I DID ASK THEM TO BUY IT BACK: Section 1345.75 (A) Any consumer may bring a civil action in a court of common pleas or other court of competent jurisdiction against any manufacturer if the manufacturer fails to comply with section 1345.72 of the Revised Code and, in addition to the relief to which the consumer is entitled under that section, shall be entitled to recover reasonable attorney's fees and all court costs. They will pay my legal fees, trust me...

Cory...you should go to my site and click on the LEGAL DOCUMENTS tab. I ASKED Suzuki to buy it back, they said NO, "Go file a lemon law suit" My attorney sent a PRE-SUIT request. Suzuki has NO abitration in Ohio. I did what Suzuki said, and also the law reads: ORC 1845.72(B) the manufacturer is liable for any expense incurred by the consumer as a result of the non conformity. Obviously, this would include attorney's fees. IN ADDITION, SINCE I DID ASK THEM TO BUY IT BACK: Section 1345.75 (A) Any consumer may bring a civil action in a court of common pleas or other court of competent jurisdiction against any manufacturer if the manufacturer fails to comply with section 1345.72 of the Revised Code and, in addition to the relief to which the consumer is entitled under that section, shall be entitled to recover reasonable attorney's fees and all court costs. They will pay my legal fees, trust me...

Cory...you should go to my site and click on the LEGAL DOCUMENTS tab. I ASKED Suzuki to buy it back, they said NO, "Go file a lemon law suit" My attorney sent a PRE-SUIT request. Suzuki has NO abitration in Ohio. I did what Suzuki said, and also the law reads: ORC 1845.72(B) the manufacturer is liable for any expense incurred by the consumer as a result of the non conformity. Obviously, this would include attorney's fees. IN ADDITION, SINCE I DID ASK THEM TO BUY IT BACK: Section 1345.75 (A) Any consumer may bring a civil action in a court of common pleas or other court of competent jurisdiction against any manufacturer if the manufacturer fails to comply with section 1345.72 of the Revised Code and, in addition to the relief to which the consumer is entitled under that section, shall be entitled to recover reasonable attorney's fees and all court costs. They will pay my legal fees, trust me...

Eric, I went to the Ohio Attorney General's web site. It has the steps to take if one's vehicle falls under Ohio lemon law. It says"If the automaker does not have an arbitration program... or you don't agree with the outcome of the arbitration, you may take the case to court. You can file a civil suit to recover the purchase price of the vehicle and any attorney's fees you have occured. As soon as you retained an attorney, the first aspect was shut down. Now you're in a legal battle. Suzuki has offered to repurchase your vehicle based on the other two conditions:A, you pay your own legal fees, and 2, you shut down your site(s) and postings. If you don't agree, you might end up paying a pot load of legal fees on something Suzuki has already agreed to do. The court may or may not award legal fees or a percentage of. There are aspects of your first post I totally agree with. I agree your vehicle was a POS, and it ought to fall under the lemon law, and Suzuki should repurchase it for the price paid. When I typed in Ohio lemon law, into google, the first few sites were attorney's site, all looking to cash in. What I don't agree with is, you didn't follow the Ohio Attorney General's steps, went out on your own, which you're entitled to do, under the law, hired an attorney, and now want to go back under the steps and not suffer an consequences. If you want to play you got to pay. 04 LIGHTNING#3064. Born 4/14/04.

TO CORY First, let me say that you must not have read my complaint. I ASKED SHITZUKI to buy it back. They said to file with the court. On a $20000 car...this is NOT something you do without an attorney. Sure, Suzuki said "you dont need an attorney" because they have a better shot at winning! Ohio law STATES the comsumer is ENTITLED to have the manufacuter PAY ALL LEGAL FEES So, obvioulsy, you must drive a $500 car. Shitzuki left me with NO OPTIONS! You think I am unjustified in "whining" when a brand new car is in the shop 45 days in the first 3 months? I did not have my cake, and I did not eat it, hell, I never saw the damned thing, TO ROBERT Thanks much! They messed with the bull, and they got the horns. My major complaint is against American Suzuki Motors Corp, and they are in California... I want to KEEP my site, to warn others. I will NOT sell it to them. I dont want others to get screwed (well, Cory, you go buy a Suzuki, ok? you deserve it) Thanks

I thought the whole point of the lemon laws was to avoid hiring an attorney. Why should Suzuki pay your legal fees? In your manual, the lemon laws are usually spelled out, what steps to take. Suzuki told you to to file under the lemon laws and that an attorney wasn't needed. All the steps needed to be taken. You got on the web, saw some sites and found an attorney on one of those sites. Now you have to pay the consequenses of your actions, including the attorney's fees. Suzuki has agreed to repurchase your vehicle with some stipulations. Agree or don't agree. In your final sentance, you say; in the first 3 months....., my First Amendment rights..., and then legal fees..., but fail to say Suzuki agreed to buy back my vehicle.Stop whinning.

Stick it to them. You have done your homework and know to follow through. You are 1 out of a 1000. That is why the dealership and the factory don't know how to behave. They are used to dealing with people who don't read the contract(can't read is more like it), can't spell or speak proper English, and just let everyone walk over them like a doormat. When these zombies figure out they got jacked, they whine a bit and then take it. Then Suzuki met you. You let them know you weren't going to accept what they want to "give" you. Nowhere in your missive did I see where you asked them to "give" you anything, just make good on the contract for the vehicle you bought. You know, a good, safe, relible car. Good job on that website too. A#1!! Good info in there. Tell Suzuki if they want the website down, add it to the settlement. Charge them for it. It belongs to you. As for Suzuki not caring about the 1st Ammendment in the US Constitution, you're right. Why should they? Suzuki is a Japanese company. They don't have the same freedoms we have(or at least used to). They do understand the idea of capitalism. Your site will hurt them in the pockets if it gets enough attention, and they know it. Tell them to buy it from you. Profit margins in building cars are pretty high so they shouldn't cry too loudly if you get a few bucks for your efforts. That's the American Way. Good luck.