file#04/02/00 Miami Florida. American Soldier Hero Inc, On march 17,2000 sometime around 8:00P.M. I called the fore mentioned company. I asked the man over the phone if it was possible for them to move my furniture on the 18th of March. This person told me "Any time, I will be there". I asked him, how much it would cost me. He said he could do the job in two hours charging me $60.00 per hour. He mentioned there would not be any other charges as per materials, gas, and mileage.
In the morning of the 18th at 7:15A.M. An informant shows up with two other men, and he asked what need to be loaded .I told them and pointed out the furniture and boxes, which were ready to be loaded. Before he load it the truck, he pulled out a contract and wrote the time that he started which it was 7:30A.M Afer that, they stated taking the furniture and boxes down to the truck. Once they have loaded the truck he asked me to drive my car to the new apartment,so he follwed me. My new place is about 20 blocks away from my old place.
We got to my new place at 8:15A.M. The informant gets out of his truck, starts writing all this chages, which are as follows:
Services: Moving time 4 hours @ $60.00=$240.00, Travel time:1 hour @ $60.00=$60.00, Materials $225.00 such as: mattress covers(4) @ $15.00=$60.00,pvc tape roll (5) @ $3.00=$15.00, bubble per ft. (10) @ $2.00=$20.00, storage pad rent(4)@$12.00=$48.00,
t.v box (1)@$15.00=$15.00,shrink wrap per Item (2)$15.00=$30.00
packing for mattress cover.(4)@$7.00=$28.00,packing for t.v(1)@$9.00=$9.00, elevator & stairs. $50.00. Total amount charges to my credit card $575.00
I was in shocked. I told him "are you crazy" and repeated to him what I had told him over the phone. He cured at me in front of my kids: I am a single mother of two. He said "If you don't pay me, I will take your furniture" and he started walking towards his truck.I was very upset but I did not want him to take my furniture with him and after arguing, I had to pay him.I placed these charges on my credit card.
Upon,unloading my furniture they damaged the walls & doors, Dented the front door, and master bedroom frame door.Damage by scraping my coffe table, computer desk, rocking chair, and frame of my bed. They also lost all my screws for my bed. Due to all of the above and apart from having to sleep on the floor and the aggravation, suffering and insults I had to go through from the informant. I truly believe, I should not pay anything.
Please have my report feature on the front page of the re-off report.com web site. I hope to help other consumers not to fall on the same predicament.
Thanking you in advance for your support and concern, I shell remain.