- Report: #95563
Complaint Review: American Mortgage Group - Mesa Arizona
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Author Not Confirmed
Why?
American Mortgage Group
1640 S. Stapley Mesa, 85204 Arizona, U.S.A.
Phone:
480-580-5800
Web:
N/A
Categories:
Business Rating:
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American Mortgage Group AMG Conversion of down payment by Jose Solano and covered up by Doug Ray Mesa, Scottsdale AZ Arizona
I paid money to Jose H. Solano for a down payment on a property. The loan paper work is in the company's possesion. Doug Ray has denied speaking to me, promising restitution and Generally knows nothing of what happened. Doug is the branch manager for AMG. I have paper work and cashed checks. I have witnesses to the conversations. I am out thousands of dollars and have been told tough luck.
Charles
Phoenix, Arizona
U.S.A.
Charles
Phoenix, Arizona
U.S.A.
1 Updates & Rebuttals
Az pacific
Gilbert,Arizona,
100% False Report by Charles from 2004
#2REBUTTAL Individual responds
Fri, November 22, 2013
I am Doug Ray. Today is November, 22, 2013 and I accidently stumbled onto this website while updating my website. I never knew this was out there. The negative statements made against me personally, and my prior employer, American Mortgage group, are 100% completely false.
I cannot remember Charles last name, do remember he was an EMT, who contacted me because he wrote a check to this "Jose Solano" for around $2200, made out to "Jose Solano". Charles said Mr. Solano represented himself as an employee of American Mortgage Group. I had not, and still have never known anybody named Jose Solano. Charles forwarded me all his paperwork, came into my office on two separate occasions, for about an hour each time, to discuss who had swindled him and how he could get his money back. Apparently, Charles thought he was giving his down payment check to this 'Jose Solano', who cashed his check and was never again to be found. Both myself and my company, contacted the City of Mesa Police, The AZ Attorney General's office, to see what we could do to help Charles. Both entities (along with AZ DFI) stated this was a criminal matter and Charles should file a police report. He never did, just kept insisting American Mortgage Group write him a check for his foolish endeavor of writing a check to a complete stranger.
As Mesa P.D. told us, "had Jose Solano told Charles he represented Pepsi, would he want Pepsi to write him a reimbursement check?"
As far as the false statements by Charles, no restitution was offered or promised, as it was not our liablilty. Also, I spent time with him, face to face, two different occasions. I spent several hours trying to help this man, then he states I avoided him and covered things up. What he stated were bold faced lies, I can't let this just sit on the Internet without rebuttal. I'm a 17 year mortgage industry veteran, well respected within the industry, and anyone can look up my resume on NMLS, the national mortgage registry. One will see no complaints ever, along with my resume. Thank you
