- Report: #27131
Complaint Review: American Home Shield - Houston Texas
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American Home Shield
Houston, Texas, U.S.A.
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American Home Shield poor customer service your home appilances will not be repaired Houston Texas
beware dont be mislead by the hollow promises of american home shield. your home appilances will not be repaired in a timely and efficent manner, by quality, qualified professional service technicians, you will not receive prompt 24 hour customer service from well trained, polite and knowlegable personnel.
what you will get is put on hold for excessive periods of time, you will have the joy of interacting with service operators who are not really sure of company policies, you will hear plenty of im not sure sir, i really dont knows, and ill have to check that with the ever popular but strangely unavailable supervisor.
if you are lucky enough after four or five days a service man will show up at your door two or three hours late he will then spend five minutes at your home claim he has fixed your problem and leave with your cash, soon your problem will reoccur this goes on for several months you will find that the service company responding to your requests has a long and sad history with the bbb and state licensing bureau. your complaints will fall on deaf ears at the ahs SERVICE deartment you will eventually cut your loses and move on. now imagine the ever broken equipment is an ac unit and you live in houston and this all occured from may to august god bless AHS because i surely wont
mark
houston, Texas
what you will get is put on hold for excessive periods of time, you will have the joy of interacting with service operators who are not really sure of company policies, you will hear plenty of im not sure sir, i really dont knows, and ill have to check that with the ever popular but strangely unavailable supervisor.
if you are lucky enough after four or five days a service man will show up at your door two or three hours late he will then spend five minutes at your home claim he has fixed your problem and leave with your cash, soon your problem will reoccur this goes on for several months you will find that the service company responding to your requests has a long and sad history with the bbb and state licensing bureau. your complaints will fall on deaf ears at the ahs SERVICE deartment you will eventually cut your loses and move on. now imagine the ever broken equipment is an ac unit and you live in houston and this all occured from may to august god bless AHS because i surely wont
mark
houston, Texas
