- Report: #1415747
Complaint Review: American Express Serve Card - Salt Lake City Utah
Reported By:
Wayne -
Philadelphia, Pennsylvania, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
American Express Serve Card
4315 South 2700 West Salt Lake City, 84184 Utah, United States
Phone:
company refuses to provid
Web:
serve.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
American Express Serve Card depleted $180 from my account which I had deposited the night before. The next morning it was gone. Amex said that their web site was hacked, that the money was transferred to some unknown third party and Amex blames me for a "terms of service violation. Amex terminated my account and they refuse to refund my money depoited on their bank. Salt Lake City Utah
Amex is hiding behind a cleverly crafted "Terms of Service Agreement" that can barely be interpreted by expert attorneys. When funds are depleted froma victim's account, Amex shuts down the account making it impossible for the victim to analyze what happened to his or her account and impossible to analyze the "Terms of Service" since this text lies buried deep in the bowels of the web site which the victim is locked out of one th a account is hacked. Amex has a fiduciary responsibility to protect its customers and to make whole any customer who has been defrauded by a hack or any other means.
Wayne Reses
