- Report: #1450140
Complaint Review: Amazon.com - Seattle WA
Reported By:
chris volkay -
north hollywood, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Amazon.com
410 Terry Ave. Seattle, WA, United States
Phone:
866-216-1072
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Amazon.com Jeff Bezos I had six one hundred dollar gift cards stolen from me. I sent them all the information immediately. All they had to do was cancelled these cards and issue new ones, but they wouldn't.They'd claim they didn't get my stuff, then it was the wrong stuff and kept going on and on when time was off the essence ( so the thieves couldn't use the stolen cards) There was apparently not one person in the entire confederacy of dunces that could grasp this highly technical, difficult concept. Stay away from these clowns and liars. Seattle WA
I am currently suing Jeff Bezos and Amazon because they really do have, without a doubt, the worst customer service on all known planets. A culture of lying among a confederacy of dunces. I made the mistake of buying 6-100 dollar amazon gift cards to give out as presents. alas they were stolen out of my car. So I quickly contacted Amazon so the could cancel the gift cards so the thieves wouldn't have time to use them. What did I get from Amazon's customer service? Nothing. So I sent them the receipts.
I sent them by email at least 4 times, I faxed them, I even snail mailed them. Nothing. They claimed they never got them. (But I have the receipts of all of these incidents showing that they indeed did go through.) I tried to explain to them that time was of the essence but I don't know if they know what that meant. So after blatant foot-dragging? incompetence? about a week passed. Then they said they finally got them but would need the 16 digits on the card. That sounded reasonable as well. But this was another lie.
The 16 digit card numbers were right there on the receipts right under the bar code. They didn't know that? Then they suggested I go to the CVS store that sold them to me and try to get them to do something. But this is utter nonsense. CVS only sells them they don't cancel them. Simply ridiculous. So let's review Jeff Bezos' crown jewel Amazon,lies about receiving the cards (they were sent at least six times) then they say they don't have the numbers (which are printed right there on the receipts.
Then trying to shirk any involvement they send me on a wild goose chase to the store where I bought them. Spread the word about these clowns. All you get from this customer service is a lies, ineptitude. They give you platitudes, Like "we snowshoe you feel and we want to help.. It was like they were reading their response from cards in front of them. Total airheads, children.
I have never seen a business so inherently empty-headed and untruthful. Actually there really isn't any customer service here. They just hire airheads to spout platitudes off of pre-written cards. These are my experiences and opinions, what are yours? Amazon and Jeff Bezos; utter disgraces to the business world. Pass it on. Maybe it will go viral.
