- Report: #1438696
Complaint Review: Amazon Prime Membership Services -
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Author Confirmed
Why?
Amazon Prime Membership Services
other
Web:
Www.amazon.com
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Business Rating:
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Amazon Prime Membership Services Amazon Prime Amazon.com Charged my card $99 for cancelled membership Internet
I cancelled my prime membership weeks ago yet I received notice from my debit card account that on the 11th of April Amazon Prime took their $99 membership fee... OUT OF MY RENT MONEY! Funny thing is, when I cancelled my membership I also deleted my payment information from that prime account. They went searching for my card information to STEAL the $99 fee for membership! When I saw this charge, I immediately called Amazon to report this fraudulent charge and dispute it. The CS rep agreed that I had cancelled my membership and told me I could get my money back, in 3-5 business days. When I said I had 20 minutes until I had to pay rent and couldn't wait unless they were going to pay my $50 late fee as well, Stella transferred me to her manager Michael. After arguing with Michael about this fraudulent activity, him telling me I'm lucky to be getting the refund at all because I was lying, he informed me that this was a problem for my bank and to call them... DO NOT USE AMAZON PRIME!
