- Report: #50048
Complaint Review: Alyon Technologies Inc. And TelCollect Inc. - Norcross Georgia
-
Author Not Confirmed
Why?
Alyon Technologies Inc. And TelCollect Inc.
New TelCollect Address: 3100 Medlock Bridge Rd. Ste 140. Norcross, Ga. 30071 Norcross, Both,30010 Georgia, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Alyon Technologies, Inc. And TelCollect, Inc. LLC's with wrongful state licensing and practices. consumer (censored) ripoff Norcross Georgia click here for EDitor's comment; Alyon's efforts to resolve complaints and click here to read Alyon's response
The letter below is a cut and paste partial version of a follow up letter to prior complaint I have filed against each of these LLC Corporations. Sorry but you only get the last half of the story here, but not to worry as it seems that the first half of my story is exactly the same as most of you have reported.
An un-authorized dialer program loaded onto my computer which made huge phone bills without my knowlwge. A rude customer service rep. at both companies then tried to place the blame in my lap, and their failure to observe my legal rights.
Dear Agent:
Federal Trade Commission
CRC-240
Washington, D.C., 20850
Dear Agent:
Please let this letter stand as an addendum to my prior complaints against Alyon, Inc. Doing Business As (DBA) Alyon Technologies, Inc. (FTC XXXXXXXX) and USCI, Inc. DBA TelCollect, Inc. (FTC XXXXXXX) as it seems to me that they may be more closely associated to one another than previously believed. I base this gut feeling on several Facts. While Alyon, Inc. is headquartered in Secaucus, NJ, their Post Office Box's share the same Post Office in Norcross Ga. (Alyon,Inc. P.O. Box 30010-3299 and TelCollect, Inc. P.O. Box 30010-2877). It is my guess that the same person picks up, or in the past picked up this mail from both boxes? Which may constitute a conflict of interest.
Another fact being that upon realizing that TelCollect, Inc was wrong in not allowing me to dispute the collection within the 30-Day period, I authored and attempted to send a lengthy letter(s) of dispute, which included a dispute of disputability clause. These letters were sent via Airborne Express to the only two Street Address I could locate on the Internet, one came from the State of CT. CCA Licensing Board, (and other State and Federal Offices) which list's TelCollect, Inc.'s Address as 5555 Triangle Pkwy. , Suite 200, Norcross, GA. 30092. The other Address I got from the State of AT, BBB web site, which list's TelCollect, Inc.'s Address as 6115A Jimmy Carter Blvd. Norcross, GA. 30071. Neither letter reached its destination due to deliverability problems associated with the Addressing (no such place at that Address) and are both now in my possession.
I paid the premium rate for this service because I felt the need for the protection of a signature upon delivery, which I based upon my past dealings with them. I decided to look into who is actually at the 5555 Address and discovered several Companies claiming this Address and suite as their place of Business (this is either one enormous suite or else it's a heck of a boiler room).
The next Fact is that I have given the billing statements from both entities a close look and while they are made to look like they have nothing in common, I believe that they have some rather interesting traits in common, such as the fonts and sizes used, the bar-code sizes used and their locations, and that they are printed on similar perforated stock sure makes me wonder.
Another interesting fact is that both billing statements have form identification numbers on each page (micro print in the lower R/H corner of each page such as ALFB2C or TCLB01) while all of TeleCollect's pages start with the letter "T", all but one of Alyon's pages start with the letter "A". The one page that does not start with the letter "A" just happens to start with the letter "T". And the capper is the fact that on or around Feb-14- I called TelCollect, Inc. At (866) 264-4714 to request a street address and to let them know that I had attempted to send a letter of dispute, the East Indian man that answered the phone asked if this was regarding my Alyon, Inc. collection, before I even gave him my name.
Once I answered his question with a yes I was quickly and without explanation, transferred to another man. This second man sounded just like the man my wife spoke to 6 weeks earlier from Alyon, Inc, at their (800) 379-0239. Not only did his voice sound the same as when I eaves dropped on my wife's conversation but his words were like listening to a tape recording of my wife's earlier conversation. He would not let me get a word in edgewise, when he finally ran out of wind trying to convince me that I was accountable for what Alyon's software had done without want to my computer/ Modem/ and telephone system.
I asked if there was a note in my file regarding the fact that I was disputing this collection and I believe he said there was a record of my call, and started to explain that I couldn't file a dispute if I wanted to because my paperwork had already finalized and that I could take them to court as I wished and that they could at any time of their choosing pursue all available options. Things started to get a little heated when I told him he was in violation of Federal Law and asked him to make a second note in my file that I would also be disputing the disputability of the collection. He started to get ignorant stating that he would add nothing to my file because it was a done deal, and re-offered the court as the only option and further stated that he didn't even have to talk to me. Several times in this conversation he referred to Alyon, Inc. as We and not They (i.e.: We sent you a letter in December and you chose to throw it away). When I realized he had no intention of hearing my side of the story or of allowing me my civil and / or consumer rights and before I said something I might regret later, I hung up on him.
I found the frosting for the cake yesterday when I attempted to look into Alyon, Inc. or their DBA's. LLC Licensing for the State of GA. being that they are a NJ based corporation (as I believe they would need to provide a legal agent and street address within GA. which they do not) while I was unsuccessful in finding anything regarding any LLC licensing or incorporation status for the State of GA (as well as NJ). I did find a recent request for a LLC license in Lincoln, NB for Alyon Technologies, Inc. within the December city minutes. While checking on LLC Licensing I decided to input TelCollect, Inc. into the search engine and made a rather suspicious discovery, it seems that TelCollect, Inc. is a NY. Based Corporation and that on Feb-20-2003 they filed an annual LLC for re-registration with the Secretary of the State of GA. This is odd to me because their original filing date was Aug-08-2000 (not quite sure how they figure annual in Georgia). I believe but cannot confirm that the actual reason for this re-registration is due to a change in Address (3100 Medlock Bridge Rd. Ste 140. Norcross, Ga. 30071). Or the addition of a registered CFO, or both. And that these actions may be a post facto cover-up to make themselves appear to be legitimate as well as distancing themselves from the 5555 Triangle Pkwy. Address, and as a direct result of the scrutiny they are receiving regarding the Alyon, Inc. (censored) scheme which I believe they are actively and knowingly involved in. I believe that while public forums like the Rip-off Report web site are good places to vent frustration and exchange ideas, they also give the (censored) involved heads-up on which way the tide is turning and what part of their butt is hanging out of their shorts. I believe this is the case here.
I also found that TelCollect, Inc. has a LLC License in the State of NJ but I could not research what the address is due to the fact that the State of NJ charges for this public record information. While I have not been able to connect all the dots due to the seemingly endless DBA's, LLC's, and private partnerships, as well as the fact that these companies are both in the Telecommunication and E-commerce markets which makes tracing their point of origin, financial backers, and associates difficult at best, I believe that they are more closely related than they would have people believe.
Given the information stated above I believe both Companies are in violation of several Federal, State and Local, and civil laws including but not limited to: Postal (censored), State Licensing Fraud, LLC, Licensing obligations for the State of Georgia, The fair Debt Collection Practice Act (several sections apply), Truth in advertising law, Internet terrorism law (if there is such a thing), and perhaps law governing a company in chapter 11 reorganization, as well as child protection law. I also believe that these Companies have no right to Judiciary privileges within the State of Georgia due to their LLC and / or incorporation status at the time these crimes were committed. I also believe that if these Companies were not legitimate at the time any judgments for collections of debt, either real or fictitious, that said judgments should be re-visited by a judge and thrown out.
I would like to also add my 2 cents worth regarding the auto-dial software that Alyon, Inc. installed onto my Computer system without want, warning, desire, or need. They claim that there are 4 security checks prior to gaining access to their premium adult content. My reply to that statement is that they are full of hot air. The Spam I received was for a free movie download with no contract up front. What I got was a Trojan virus and random pornographic pop-up advertisements. I was not confronted with any type of contract until this program had setup home on my desktop and had gathered personal information without consent. I read this contract and declined by saying No when prompted if I accept the terms and conditions. I was stuck with a computer that was infected with pop-up porn, which would pop-up regardless of which AOL account was in use.
I didn't realize this until a few days later my youngest daughter (age 12) had a look of guilt on her face and I questioned her. She started crying and told me she didn't know how these dirty pictures got onto the computer screen as she was playing a game on her Nick.com account. My 14-Year-old daughter also confirmed that she had seen the same Adult graphic materials pop-up on her account.
They both lost their Computer privileges as a result until I could figure out how to remove this software. I made several attempts at removing this software, but it always re-surfaced. I wasn't until my wife received a bill and contacted Alyon's and requested its removal that it went away, I assume by a remote action. As a result I have little faith in the privacy of using my personal computer for anything other than playing games.
I work as a Quality hardware specialist for a leading Aerospace Advanced Technology Center making one of a kind Space Science Satellites and Instruments. I work along side some of the brightest software Doctors and Engineers in the industry, and have yet to see a software package that works with any and all hardware, software, firmware, and operating systems. There are literally thousands of
These products on the open market and I am sure that Alyon's quality department has not either tested or certified their hardware to run on every possible and conceivable configuration. I also wish to state that the software revision's you may have access to today may not necessarily be the ones they had in use five month ago.
I also wanted to state for the record that I went to the Alyon.net web site to read their explanation of how a bill is created. They like to see themselves as a gas company charging for streaming usage much like a gas company charges for the use of natural gas. My reply to this answer is that first off, gas companies are regulated, monitored, and investigate all claims of wrongful billing. Secondly is that I have the right to elect when to turn up the thermostat and when to shut it off, and am not subject to unauthorized manipulation of my thermostat by the gas company.
In closing I would like to state that I believe that your investigation of these companies may lead to much bigger fish to fry. Please also be advised that USCI, Inc., which is the Parent Corporation DBA, Telcollect, Inc., Has been in business since 1991 and has yet to show a profit, and from what I can interpret from the letter from the Atlanta based accounting firm of Tauber and Balser, P.C., Dated March 30-2000, indicates that the Stockholders deficit, has negative working capitol, is in default with it's letter of credit, and has substantial and significant pending litigation, and they give USCI, Inc. little hope for survival. This seems to me like they should have been shut down long ago, but more importantly it gives probable reason / cause to team up with unscrupulous or outright illegal entities in a last minute effort to save their sinking ship.
Best regards: Big B, California
Edwin
Lathrop, California
U.S.A.
Click here to read other Rip Off Reports on Alyon Technologies
An un-authorized dialer program loaded onto my computer which made huge phone bills without my knowlwge. A rude customer service rep. at both companies then tried to place the blame in my lap, and their failure to observe my legal rights.
Dear Agent:
Federal Trade Commission
CRC-240
Washington, D.C., 20850
Dear Agent:
Please let this letter stand as an addendum to my prior complaints against Alyon, Inc. Doing Business As (DBA) Alyon Technologies, Inc. (FTC XXXXXXXX) and USCI, Inc. DBA TelCollect, Inc. (FTC XXXXXXX) as it seems to me that they may be more closely associated to one another than previously believed. I base this gut feeling on several Facts. While Alyon, Inc. is headquartered in Secaucus, NJ, their Post Office Box's share the same Post Office in Norcross Ga. (Alyon,Inc. P.O. Box 30010-3299 and TelCollect, Inc. P.O. Box 30010-2877). It is my guess that the same person picks up, or in the past picked up this mail from both boxes? Which may constitute a conflict of interest.
Another fact being that upon realizing that TelCollect, Inc was wrong in not allowing me to dispute the collection within the 30-Day period, I authored and attempted to send a lengthy letter(s) of dispute, which included a dispute of disputability clause. These letters were sent via Airborne Express to the only two Street Address I could locate on the Internet, one came from the State of CT. CCA Licensing Board, (and other State and Federal Offices) which list's TelCollect, Inc.'s Address as 5555 Triangle Pkwy. , Suite 200, Norcross, GA. 30092. The other Address I got from the State of AT, BBB web site, which list's TelCollect, Inc.'s Address as 6115A Jimmy Carter Blvd. Norcross, GA. 30071. Neither letter reached its destination due to deliverability problems associated with the Addressing (no such place at that Address) and are both now in my possession.
I paid the premium rate for this service because I felt the need for the protection of a signature upon delivery, which I based upon my past dealings with them. I decided to look into who is actually at the 5555 Address and discovered several Companies claiming this Address and suite as their place of Business (this is either one enormous suite or else it's a heck of a boiler room).
The next Fact is that I have given the billing statements from both entities a close look and while they are made to look like they have nothing in common, I believe that they have some rather interesting traits in common, such as the fonts and sizes used, the bar-code sizes used and their locations, and that they are printed on similar perforated stock sure makes me wonder.
Another interesting fact is that both billing statements have form identification numbers on each page (micro print in the lower R/H corner of each page such as ALFB2C or TCLB01) while all of TeleCollect's pages start with the letter "T", all but one of Alyon's pages start with the letter "A". The one page that does not start with the letter "A" just happens to start with the letter "T". And the capper is the fact that on or around Feb-14- I called TelCollect, Inc. At (866) 264-4714 to request a street address and to let them know that I had attempted to send a letter of dispute, the East Indian man that answered the phone asked if this was regarding my Alyon, Inc. collection, before I even gave him my name.
Once I answered his question with a yes I was quickly and without explanation, transferred to another man. This second man sounded just like the man my wife spoke to 6 weeks earlier from Alyon, Inc, at their (800) 379-0239. Not only did his voice sound the same as when I eaves dropped on my wife's conversation but his words were like listening to a tape recording of my wife's earlier conversation. He would not let me get a word in edgewise, when he finally ran out of wind trying to convince me that I was accountable for what Alyon's software had done without want to my computer/ Modem/ and telephone system.
I asked if there was a note in my file regarding the fact that I was disputing this collection and I believe he said there was a record of my call, and started to explain that I couldn't file a dispute if I wanted to because my paperwork had already finalized and that I could take them to court as I wished and that they could at any time of their choosing pursue all available options. Things started to get a little heated when I told him he was in violation of Federal Law and asked him to make a second note in my file that I would also be disputing the disputability of the collection. He started to get ignorant stating that he would add nothing to my file because it was a done deal, and re-offered the court as the only option and further stated that he didn't even have to talk to me. Several times in this conversation he referred to Alyon, Inc. as We and not They (i.e.: We sent you a letter in December and you chose to throw it away). When I realized he had no intention of hearing my side of the story or of allowing me my civil and / or consumer rights and before I said something I might regret later, I hung up on him.
I found the frosting for the cake yesterday when I attempted to look into Alyon, Inc. or their DBA's. LLC Licensing for the State of GA. being that they are a NJ based corporation (as I believe they would need to provide a legal agent and street address within GA. which they do not) while I was unsuccessful in finding anything regarding any LLC licensing or incorporation status for the State of GA (as well as NJ). I did find a recent request for a LLC license in Lincoln, NB for Alyon Technologies, Inc. within the December city minutes. While checking on LLC Licensing I decided to input TelCollect, Inc. into the search engine and made a rather suspicious discovery, it seems that TelCollect, Inc. is a NY. Based Corporation and that on Feb-20-2003 they filed an annual LLC for re-registration with the Secretary of the State of GA. This is odd to me because their original filing date was Aug-08-2000 (not quite sure how they figure annual in Georgia). I believe but cannot confirm that the actual reason for this re-registration is due to a change in Address (3100 Medlock Bridge Rd. Ste 140. Norcross, Ga. 30071). Or the addition of a registered CFO, or both. And that these actions may be a post facto cover-up to make themselves appear to be legitimate as well as distancing themselves from the 5555 Triangle Pkwy. Address, and as a direct result of the scrutiny they are receiving regarding the Alyon, Inc. (censored) scheme which I believe they are actively and knowingly involved in. I believe that while public forums like the Rip-off Report web site are good places to vent frustration and exchange ideas, they also give the (censored) involved heads-up on which way the tide is turning and what part of their butt is hanging out of their shorts. I believe this is the case here.
I also found that TelCollect, Inc. has a LLC License in the State of NJ but I could not research what the address is due to the fact that the State of NJ charges for this public record information. While I have not been able to connect all the dots due to the seemingly endless DBA's, LLC's, and private partnerships, as well as the fact that these companies are both in the Telecommunication and E-commerce markets which makes tracing their point of origin, financial backers, and associates difficult at best, I believe that they are more closely related than they would have people believe.
Given the information stated above I believe both Companies are in violation of several Federal, State and Local, and civil laws including but not limited to: Postal (censored), State Licensing Fraud, LLC, Licensing obligations for the State of Georgia, The fair Debt Collection Practice Act (several sections apply), Truth in advertising law, Internet terrorism law (if there is such a thing), and perhaps law governing a company in chapter 11 reorganization, as well as child protection law. I also believe that these Companies have no right to Judiciary privileges within the State of Georgia due to their LLC and / or incorporation status at the time these crimes were committed. I also believe that if these Companies were not legitimate at the time any judgments for collections of debt, either real or fictitious, that said judgments should be re-visited by a judge and thrown out.
I would like to also add my 2 cents worth regarding the auto-dial software that Alyon, Inc. installed onto my Computer system without want, warning, desire, or need. They claim that there are 4 security checks prior to gaining access to their premium adult content. My reply to that statement is that they are full of hot air. The Spam I received was for a free movie download with no contract up front. What I got was a Trojan virus and random pornographic pop-up advertisements. I was not confronted with any type of contract until this program had setup home on my desktop and had gathered personal information without consent. I read this contract and declined by saying No when prompted if I accept the terms and conditions. I was stuck with a computer that was infected with pop-up porn, which would pop-up regardless of which AOL account was in use.
I didn't realize this until a few days later my youngest daughter (age 12) had a look of guilt on her face and I questioned her. She started crying and told me she didn't know how these dirty pictures got onto the computer screen as she was playing a game on her Nick.com account. My 14-Year-old daughter also confirmed that she had seen the same Adult graphic materials pop-up on her account.
They both lost their Computer privileges as a result until I could figure out how to remove this software. I made several attempts at removing this software, but it always re-surfaced. I wasn't until my wife received a bill and contacted Alyon's and requested its removal that it went away, I assume by a remote action. As a result I have little faith in the privacy of using my personal computer for anything other than playing games.
I work as a Quality hardware specialist for a leading Aerospace Advanced Technology Center making one of a kind Space Science Satellites and Instruments. I work along side some of the brightest software Doctors and Engineers in the industry, and have yet to see a software package that works with any and all hardware, software, firmware, and operating systems. There are literally thousands of
These products on the open market and I am sure that Alyon's quality department has not either tested or certified their hardware to run on every possible and conceivable configuration. I also wish to state that the software revision's you may have access to today may not necessarily be the ones they had in use five month ago.
I also wanted to state for the record that I went to the Alyon.net web site to read their explanation of how a bill is created. They like to see themselves as a gas company charging for streaming usage much like a gas company charges for the use of natural gas. My reply to this answer is that first off, gas companies are regulated, monitored, and investigate all claims of wrongful billing. Secondly is that I have the right to elect when to turn up the thermostat and when to shut it off, and am not subject to unauthorized manipulation of my thermostat by the gas company.
In closing I would like to state that I believe that your investigation of these companies may lead to much bigger fish to fry. Please also be advised that USCI, Inc., which is the Parent Corporation DBA, Telcollect, Inc., Has been in business since 1991 and has yet to show a profit, and from what I can interpret from the letter from the Atlanta based accounting firm of Tauber and Balser, P.C., Dated March 30-2000, indicates that the Stockholders deficit, has negative working capitol, is in default with it's letter of credit, and has substantial and significant pending litigation, and they give USCI, Inc. little hope for survival. This seems to me like they should have been shut down long ago, but more importantly it gives probable reason / cause to team up with unscrupulous or outright illegal entities in a last minute effort to save their sinking ship.
Best regards: Big B, California
Edwin
Lathrop, California
U.S.A.
Click here to read other Rip Off Reports on Alyon Technologies
