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  • Report:  #1446524

Complaint Review: Ally's Air - Pittston Pennsylvania

Reported By:
Amy - Pittston, United States
Submitted:
Updated:

Ally's Air
518 Wisteria Dr Pittston, Pennsylvania, United States
Web:
N/A
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This person is completely unreliable. I used her for a banquet that our schools cheerleading booster club, a non profit organization, hosted for the cheerleaders. She arrived late the day of the event for setup and also arrived unprepared. We had to make adjustments to my original order because she didn't have the supplies necessary to fulfill my order. I had supplied the deposit of $100 from my personal account due to this person needing the funds ASAP. The booster club does not have a debit card or credit card that can be used so most expenses are covered by the board members who then reimburse themselves.

When I wrote the final check, i mistakenly wrote the check for the entire amount of the order instead of deducting the $100 deposit. While this was my mistake, it was an honest one and one that anyone can make. I asked for the additional funds to be refunded. Barbara agreed and stated that she mailed a check to the school. The check never arrived. When I questioned Barbara about it, she stated that she did not have the funds and that I needed to wait for the return of these funds. This went on for 3 months. I have yet to receive a refund. Finally, I questioned whether or not the check was ever written and then Barbara became offensive towards me.

I simply questioned it because after 3 months of hearing excuse after excuse as to why she could not provide me a refund i couldn't understand why the funds were used to begin with if she had truly written the check. When a check is written , the funds should be available in the checking account to cover the amount. Since she continued to give excuses as to why she didn't have it, it became apparent to me that I would never receive a refund. Barbara stated to call me names via Facebook messenger and was vulgar towards me. After seeing some other complaints about her, I now regret ever reaching out to her. Please avoid her at all costs. It's not worth the hassle.



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