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  • Report:  #1522001

Complaint Review: ALLSTATE AUTO INSURANCE ARE LOAN SHARKING CUSTOMERS - Artesia California

Reported By:
AngryGirl - Los Angeles, Ca, United States
Submitted:
Updated:

ALLSTATE AUTO INSURANCE ARE LOAN SHARKING CUSTOMERS
18820 Norwalk Blvd Artesia, 90701 California, United States
Phone:
562-402-3000
Web:
https://www.allstate.com/
Categories:
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Lets be clear, Insurance Companies are in buisness because of money!!! They are the wealthiest corporations in the world. Yet when they collect cash premiums every month from millions of customers it sits in someone's bank collecting all kinds of interest. Can you imagine millions of dollars collecting interest?  

Now the excuse is, let's more than double the premiums when people go OFF EASY PAY, is how they need to re-coup their loss because of accidents. Really? How STUPID. Isn't that the reason people are forced to pay you loan sharks to begin with, to pay for any auto incidents they are involved with?  

YOUR IN GOOD HANDS WITH ALLSTATE, F**U**C**%$#K NO !!!!

I was never delayed on my payments but a few days of time ONE MONTH!!! I needed just a few days.  I asked the agent Tracey to please work with me and give me a few days, she removed me from "auto pay" and never told me how it would effect my account. I come in to make payment, which was September 9th (now it's October 20,22) the next thing I know, my next statement tells me on one side I have a credit and on the other side I have to pay more than double. For October ONLY!!!

Not because its for October and November, NO it's all for October payment, they scam money from the customer over $150 dollars just because I WENT OFF EASY PAY!  So I had to pay $238.17 for October !!

When I went back into the ROWLAND HTS. location and showed Tracey the statement, she never bothered explaining why this happened? She told me "oh don't worry about it just pay your regular payment.

I called this number 562-402-3000 where Monica ( a manager at Joanne Lu Office) refused to explain and provided resolution in a straight forward way, instead she is a toal C**un**T and hangs up on me numerous times as I continued to call back. Now I am pissed at this point.  She now screens the calls and will not answer, nor will Joanne Lu bother to speak with me, so I am going public.

ALLSTATE AUTO INSURANCE NEEDS TO BE SUED, THIS IS LOAN SHARKING THE CUSTOMER. I DID NOT MISS ANY PAYMENTS I WAS ONLY DELAYED A FEW DAYS WAITING FOR MONIES, MY MAN JUST DIED AND I AM GOING THROUGH ALOT. I HAVE HAD MUCH HARDSHIP, TRYING TO SURVIVE.

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These corporations are filled with on going GREED!!! The lack of customer service, the lack of concern, no one cares accept the attiude of fu**ck you pay me!!!

Because Tracey advised me I can take you off easy pay to give the few days you need, more doubled in money for me to make my October premium? And she refused to tell me of the grace period of time I have, she actually says that to your face.  THAT SHE WON'T TELL THE CUSTOMER!!

Allstatate provides no number to call and complain to the corporation, these chicken s**t franchises agents are crap, especailly when Koreans and Chinese are running these offices.  Both location in Rowland Hts and where that lazy bit**ch Monica works at lock their doors during buisness hours, refuse to assist customers, don't explain jack...so I AM NOT PAYING YOU EXTRA MONIES JUST BECAUSE I WENT OFF EASY PAY!!!

In addition Tracey refused to tell me the grace period and when I went in two weeks ago to give payment she refused to accept. Tracey and her co-workers don't wear a mask when working together, oh but if you are not Asian and come to the office, everyone throws on their mask, refusing to let me in and screaming I am SICK...

I told Tracey then GO HOME!!!  Her co-worker says its none of my buisness, yeah actually it is, you Koreans and Chinese are in AMERICA, I don't have to go by your BS RULES.  If your sick then GO HOME, stop making excuses and lying and maybe you can do job right!!!

When I called today another agent was kind enough to say I can change agents and she will take my payment, but as I tried to clarify if that $238 is for October and November, she wouldn't say. She had her own way of wording the answer. No matter which way I asked, she would not admit to thsi LOAN SHARKING and that is exactly what it is.  

NO I AM NOT PAYING OVER $100 DOLLARS BECAUSE OF EASY PAY AND I SHOULDN'T HAVE TO TOLERATE THIS ABUSE FROM THE BIT***CHES!!!

DO NOT USE ALLSTATE THEY ARE SCANDALOUS LOAN SHARKS YOU ARE NOT IN GOOD HANDS!!! THEY HOWEVER HAVE THEIR HANDS IN YOUR POCKET STEALING AS MUCH MONEY AS THEY CAN FROM CUSOTMERS!!!!!



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