- Report: #1335563
Complaint Review: ALLINONETECH.NET -
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Author Confirmed
Why?
ALLINONETECH.NET
USA
Web:
ALLINONETECH.NET
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ALLINONETECH.NET these guys promised me a lifetime tech support now they say only good for 1 year and I paid $499.00 liars and incompetant Internet
I started out buying a norton security and these guys poped up and promised me a lifetime norton and tech support and all I got was the norton security and it was a hassel having to wait a day for it to come. then they told me I had a suspious activity on my computer and there was none etc. and I paid $499.00 for this service.
3 Updates & Rebuttals
Lies get bigger
#2Author of original report
Sat, June 24, 2017
I received a phone call from the owner of ALLINONETECH.NET it told me that I had a lifetime support still and they connected A device on my computer once again after they cleaned it up I was fine a month later I asked him to clean up my computer again and one of their assistant amit check my status and tell me that they could not do anything for me because my membership ran out these people from ALLINONETECH.NET Are either big liars or they do not communicate the chain of command because now here I don't have no support again from this company so you tell me ALLINONETECH.NET what's it going to be are you going to keep your promise and relay information to all your other employees that I do have a lifetime membership because they say that there's no such thing years Timothy Martinez Watsonville California
Short memory
#3Author of original report
Thu, June 08, 2017
They seemed to forget that the shut my so called lifetime membership about a year prior to me writting this report.
This so called company never informs any of their staff of prior commentments. they only want more money.
My so called lifetime membership has been shut down over a year now. The owner Steve is a liar.
Allinone tech
Herndon,West Virginia,
USA
Respond to the filed complaint
#4REBUTTAL Owner of company
Mon, October 31, 2016
Hello
We would like to remind you that you contacted us initially regarding the problem you were facing with the computer and we successfully assisted you to get the problem fixed. Recently you contacted us to get protection installed on your computer, unfortunately due to some technical glitches we asked you to wait for a day for which we apologize, but as committed we successfully installed the protection program on your computer next day. You still have life support for your computer with us, we are available 24/7 to provide you any kind of help and support for your computer related problems. If you face any issues or you still have any question or queries please contact us so we can assist you further.
CUSTOMER SERVICE
ALLINONE TECH USA LLC
