- Report: #41061
Complaint Review: Allied Tires - Largo Florida
-
Author Not Confirmed
Why?
Allied Tires
13399 Seminole Blvd. Largo, Florida, U.S.A.
Phone:
727-581 9404
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Allied Tires failure to honor warranty Largo Florida
The company failed to honor warranty coverage of the Dunlop tires purchased ~18 months prior. Only ~24,000 of the warrantied 60,000 miles had been used, and all for routine on-road driving.
The tires had been inspected and rotated by the company just 5 months before, and they did not indicate that there was any type of problem with the tires, or the car itself that might lead to unusual wear.
In addition, a separate puncture/trauma warranty had been purchased, which they insisted had no applicability to the problem.
The tires wore through and had exposed steel making them unsafe to drive for my family. It appeared that they were headed in the same direction as problems noted recently with Firestone tires.
I believe the company refused to support their own product, and used loopholes in the warranty wording to try and place responsibility back on us the owners.
Richard
Seminole, Florida
U.S.A.
The tires had been inspected and rotated by the company just 5 months before, and they did not indicate that there was any type of problem with the tires, or the car itself that might lead to unusual wear.
In addition, a separate puncture/trauma warranty had been purchased, which they insisted had no applicability to the problem.
The tires wore through and had exposed steel making them unsafe to drive for my family. It appeared that they were headed in the same direction as problems noted recently with Firestone tires.
I believe the company refused to support their own product, and used loopholes in the warranty wording to try and place responsibility back on us the owners.
Richard
Seminole, Florida
U.S.A.
3 Updates & Rebuttals
Cindy
Clearwater,Florida,
U.S.A.
Largo store ripoff
#2Consumer Comment
Thu, April 05, 2007
I purchased 4 tires from this store. Within 2 months I had 1 tire totally flat and 1 losing pressure. I took my car and had them inspect it. They said the tire had a nail in it and it spit it out leaving a hole. They charged me for the repair and with in 2 days the tire that was losing pressure went totally flat. Again I returned to hear the exact thing I had a nail and it spit it out leaving a hole BUT no nail. hmmmmm I inspected the tire and noticed the hole was in the dimople of the tread. I argued that it was a manufactures faulty tire but was told couldn't be. What a coincidence 2 tires both with issues and both with the exact same hole with no nail. They just didn't want to honor their warranty. I got screwed but I will NEVER return to allied tires in largo or any other location.
Darren
Neenah,Wisconsin,
U.S.A.
You proved his point Ken... companies use warranties as marketing tools instead of assurances of a quality product and being responsible for their products quality.
#3Consumer Comment
Thu, July 29, 2004
Ken, From your reply, you presume that all customers are unable or unwilling to maintain their cars. That they are looking for someone to "blame" for their own failings. Does that about sum it up? Their problem is in the mirror? From your response it is clear to me that you believe that any complaint by any person is due to their fault. Isn't that exactly the attitude that Richard was complaining about? Thank you for illustrating his point so clearly. How do you know the level of maintenance? Yes, it would be best to have a person posting to post the relevent information. I too would like to know number of tire rotations and how often the tire pressure was checked. Don't tire warranties usually mean a prorated discount on new tires? I seem to remember that from a long time ago. What I do know is that companies use warranties as marketing tools instead of assurances of a quality product and being responsible for their products quality. If all warranties are to be disallowed because all customers are not taking responsibility, then why bother with the warranty?
Ken
Zephryhills,Florida,
U.S.A.
consumer obligation
#4UPDATE EX-employee responds
Thu, July 29, 2004
being in the business for over 12 years i have heard and seen this many times myself.The consumer claims ignorance of basic maintanince and is looking for someone else to shoulder the blame for their careless and lazy efforts. When did americans begin to pass the buck and blame others for poor driving,maintanince and responsible actions to look after themselves,the article fails to be specific and leads one to conclude they did not wish to or follow vehicle maintanince schedules and now is blaming a company for their own negligince and endangerment of their family. it takes more than just filling your gas tank to maintain your car and it is your responsibility to know these things as an adult in a information rich society.stop laying blame and look at the person in the mirror. there are real unjustices out there ,lets focus on these and not our own lack of responsibility.
