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  • Report:  #1493137

Complaint Review: Alfa Romeo of Calgary Alberta; Andrew Fagan Finance Manager - Calgary Alberta

Reported By:
Victim of a Car-Con Job, lost $1500 for the lesson taught by VULTURES - Toronto, Ontario , Canada
Submitted:
Updated:

Alfa Romeo of Calgary Alberta; Andrew Fagan Finance Manager
8230 Blackfoot Trail SE Calgary, Alberta T2J 7E1 Calgary, T2J 7E1 Alberta, Canada
Phone:
403-204-2547
Web:
https://www.alfaromeocalgary.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

Alberta; Andrew Fagan, Finance Manager Andrew Fagan, Finance Manager ,Alfa Romeo of Calgary Andrew Fagan, Finance Manager, Alfa Romeo of Alberta Andrew Fagan, Finance Manager, Maserati of Alberta [email protected] [email protected] [email protected] 8230 Blackfoot Trail SE Calgary, Alberta T2J 7E1

The integrity and credibility of the Calgary, Alberta ALFA ROMEO dealership and it’s finance manager Andrew Fagan is absolutely appalling in my personal experience. I was defrauded out of $1500 by Andrew Fagan, Finance Manager and his sales person Jian Gao (groomer) in Calgary who was also part of the process used to facilitate the scam in August 2019.

They both lied, and led me on a wild goose chase to purchase a Stelvio with the intention of defrauding me out of $1500 right from the beginning.

Andrew Fagan and Jian Gao set me up to take my credit card number to secure a $1500 deposit on a vehicle they proved they could not deliver to me.

They both lied and told me the $1500 was to secure a truck for delivery; he then repeatedly told me after my repeated follow up calls that he couldn’t get ahold of a delivery company to deliver the vehicle to Ontario. 

He kept prolonging this to ensure the 10 day contract cancellation period would be reached so he could unethically basically pilfer my $1500 deposit.

I had cancelled before the 10 days were reached because of several red flags of deception, lies, scamming, unreliability and not showing any facts or goodwill that a truck had been set up for delivery as they did not provide me with necessary dates, truck company, tracking information for the logistics within 10 days of the contract. This was an online order which they claimed they did on a regular basis.

By the way, the SUV was sitting in their building in the basement storage. 

In August 2019, AFTER securing my $1500 deposit he repeatedly told me the vehicle could not be delivered to my home and that it had to be delivered to an unknown location on an unknown date. I suggested he send the SUV to the Alfa Romeo dealer in Vaughan, Ontario which he refused to do.



He could not give me the delivery location name, date or delivery truck company and any logistics.

In fact, he repeatedly told me he was ‘playing phone tag’ with the truck delivery company. He said he couldn’t get all hold of any delivery truck companies and couldn’t provide me with any logistics after almost 10 days. Yet the sales associate and finance manager both told me (before my deposit) that they do online orders ‘all the time’ and they always deliver vehicles to ONTARIO customers. 

Towards the end of this Car-Con-Job, but still within the 10 days to allow a consumer to legally end a contract in Ontario, he than sent me on another wild goose chase where he provided me with a fake dummy account to deposit $52,000 in for the balance of this vehicle.

At this point we went to the bank to give this dealer one  last chance and hope for the best. 

During the processs of creating the bank draft for balance of the SUV,  the CIBC bank immediately red flagged their dummy account  and advised us to halt all further payments to this dishonest Calgary

Alfa Romeo dealer who provided us with a shuttered bank account to ‘deposit’ $52,000.

why would they do this you ask? Con-Job. To make $1500 from selling THIN POLLUTED Air to suckers. And succeed in making it look like I broke the contract so they can keep the heisted $1500 on my Visa.

get it?

By this point alarm bells went off that this was a common car scam facilitated by corrupt dishonest dealers like the one representing ALFA ROMEO in CALGARY by finance manager, Andrew Fagan and his accomplice Jian Gao (who was used to create a false illusion of integrity, over fake- friendliness and fake-trustworthiness with me from the beginning, basically to hook me in for part 2, the heisting of my credit card.

This dealer defrauded me out of $1500.

Is this who represents ALFA ROMEO in Canada?

I’ve contacted Alfa Romeo Canada and Alfa Romeo North America and Alfa Romeo Europe  to inform them of this delinquent dealer. This incident occurred in August 2019. It's now March 2020 and these blood sucking leeches are fighting Visa to keep my deposit taken on false promises. False bill of sale. A car sales -con job.

The $1500 I was defrauded of by this particular group in Calgary represents the ALFA ROMEO brand. Which is a shame.

If the $1500 is not returned on my visa I will take this to the media and other consumer affairs outlets to expose my experience with ALFA ROMEO of Calgary.

I won’t lose $1500 in vain; the public will be informed, at minimum others can be saved from cons, scams and thieving by car industry snakes.

ALFA ROMEO should take much better care and consideration of who represents their brand here in Canada.

It’s the year 2020. Scamming and defrauding clients is unacceptable in today’s marketplace and that’s exactly what Andrew Fagan and Jian Gao of Alfa Romeo Calgary did to me as well as the dealership who obviously won't return my money.

Lesson------

Do Not leave deposits to VULTURES.

 

 

 



1 Updates & Rebuttals

Original Author. This has been RESOLVED by Dealer.

Toronto,
Ontario,
Canada
RESOLVED by the Owner of the Dealer.

#2Author of original report

Sat, March 21, 2020

 I’m the original author of this post. The owner of this dealership called me and sincerely apologized for what had transpired with this incident as he had no idea this was going on as he owns many dealerships and businesses. He then graciously refunded $1500 back to my Visa promptly. Because of his actions to immediately remedy this situation I now understand this above incident does not accurately represent the Alfa Romeo brand or the Calgary dealership; that the behaviour is the responsibility of one or two individuals working there who may need some retraining in certain areas.

Thanks to the owner of the Alfa Romeo Dealership in Calgary for his immediate remedy and respect to this incident. We have both moved on and things are now on a positive note. Wishing the Alfa Romeo dealership in Calgary lots of success moving forward and it’s been a learning experience for all involved.

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