- Report: #1166493
Complaint Review: Alamo Rent a Car - Nationwide
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Alamo Rent a Car
Nationwide, USA
Phone:
1-888-233-8749
Web:
www.alamo.com
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Alamo Rent a Car - Enterprise Car Rental - National Car Rental Car Rental Damage Fraud Los Angeles, California Nationwide
THIS IS A WARNING TO EVERYONE!!
I have never had a bad experience renting a car until I came to Alamo Rent A Car. I chose this rental company because it was a great price and very convenient to the airport. Picking up a car is easy and can be done at a self-service kiosk where you simply slide your license, pick up a contract, walk outside to pick a car and then drive off. You never have to come into contact with anyone.
DO NOT DO THIS!!
I chose the kiosk option, and wouldn't you know it; when I returned the car, there was damage. I literally had the car for 10 hours, drove straight from the airport to my home where I have parked for 8 years without a problem, and then straight to the rental unit. I never caused any damage whatsoever and when I returned the car I was accused of causing $800 worth of damage. I am now dealing with their "Damage Recovery Unit" which is basically a collection agency for Alamo.
GOOGLE: ALAMO CAR RENTAL SCAM and see for yourself. This is now a well document problem online and I am going to fight this.
I am in talks with a lawyer friend who is helping me file a small claims case against this company. I am contacting the California Attorney General to file a complaint and I will be contacting my local media outlets to look into this matter. I have been told it would make a good news story investigation. I will also be spreading the word online on any media outlet I can. #ALAMOCARRENTALSCAM
I will update this review with progress as I go, but be forewarned. I would not trust my business with any company with these types of practices and I advise you to be careful with your dollar. This may not happen to you and you may have a wonderful experience. Take your chances....or don't. You have been warned.
1 Updates & Rebuttals
Alamo Rent A Car
St. Louis,Missouri,
We would like to help.
#2UPDATE Employee
Wed, August 13, 2014
We’ve taken note of your comments and would like the opportunity to look into this for you. Please send us a detailed email to [email protected] including the exact rental location, your contact information, your rental agreement or reservation number and any further information regarding your experience with us. Please reference Number 140813-002556 in the subject line of your email. We look forward to hearing from you soon.
Respectfully,
Chris
Social Media Coordinator
Alamo Rent A Car
