- Report: #1244651
Complaint Review: Alamo Rent A Car - Nationwide
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Author Not Confirmed
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Alamo Rent A Car
Nationwide, USA
Phone:
9184016168
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Alamo Rent A Car Damage Recovery for missing hubcap Atlanta Nationwide
I specifically reserved a (SUV) vehicle from Alamo via Hotwire, after waiting 2 hrs. and being notified that no SUV was available, I took the suggested extremely large Ford T3MP. While being extremely upset I left Alamo without doing a solid inspection and being eager to get to my daughters military graduation and pick her. I returned the vehicle and the attendant pointed out that I was lacking a hubcap, I suggested to the attendant that I would pay for the missing hub cap, not certain if it was missing before rental and he stated I would hear back from Alamo and most likely I would have to pay for replacement. After waiting multiple weeks I received a bill in the amount of $1880.05. Listed below is a breakdown.
Damages - $1292.12
Administration Fees - $100.00
Loss of Use - $358.72
Diminishment of Value $129.21
All this for a hubcap, what a ripoff.
1 Updates & Rebuttals
Issue Resolved
#2Author of original report
Wed, August 05, 2015
After speaking directly to Alamo Collections and specifying my concerns, a week later I received notice via mail and phone that the case has been closed.
Thanks Alamo for resolving this issue.
