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  • Report:  #1331892

Complaint Review: Airbnb - Nationwide

Reported By:
Dawn - murrells inlet, South Carolina, USA
Submitted:
Updated:

Airbnb
Nationwide, USA
Web:
airbnb.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Just to let eveyone know, I booked a vacation spot through Airbnb and was totally scamed. It was for a house boat in Charleston. I have all of the proof that they scammed me and Airbnb did not back me up. days priro to my visit, I became ill and in the hospital. I asked if it was posiable to change the dates. The owner agreed to change them for me. He provided me a date. The same day I responded that I accept the new date. He did not confirm. The next day I sent a message asking if he confirmed the date. He repsonded that evening, that he made a mistake on the date and provided me another date. The next morning I recevied a message stating that he did not hear back from me that he assumed i was going to continue with the original date. I immedatly responded that I would like the new date set and he never responded. The next day he sent a message saying that i was pretty much screwed. I reached out to Airbnb and they also denied my money back. This really BAD business. I even have all of the e-mails and he NEVER said I was not getting my money back. Total BS. I will NEVER USE AIRBNB. shame on your and your company



1 Updates & Rebuttals

Tyg

Pahrump,
Nevada,
USA
How??

#2General Comment

Thu, October 06, 2016

 Can you explain HOW its thier fault that YOU got sick and couldnt attend the PAID DATE?? YOU want THEM to work with you and apperantly the owner DID TRY. Why didnt YOU call the owner instead of relying on email or texting?? YOU were given an alternate date. So they DID try and work with YOU!! YOU just want your way and expect that the rest of the world is going to cave into YOUR demands. YOU havent been ripped off, YOU just dont like the date provided. Its NOT THIER FAULT that YOU got sick and couldnt go to the ORIGINAL date paid for. Have YOU forgotten that there are other people who have rented out the space? That the space YOU want is booked fully and they have no other dates?? I fail to see HOW you have been ripped off when people have TRIED to work with YOU. THEY had ZERO control over YOUR health. THAT is on YOU!! So instead of being an adult and realizing that YOU have to take what YOU get due SOLELY to YOUR health issues, YOU compound your situation by making a defamation post on a public forum. YOU do NOT show ANY wrongdoing on ANY parties side. YOU have misrepresented the situation in order to play the best victim YOU possibly can. All YOU have actually shown the web collectivly is that YOU want your way and when someone doesnt give YOU what YOU want YOU go about attempting to cause thier business damage. That is a form of cyber bullying and they DO have laws against it.

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