- Report: #1422527
Complaint Review: Ageless Youth - Cheyenne Wyoming
Reported By:
Brittney -
Cheyenne, Wyoming, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Ageless Youth
2307 1/2 S. Greeley Hwy Cheyenne, 82007 Wyoming, United States
Phone:
3072567611
Web:
www.perfectskinserums.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Ageless Youth www.perfectskinserums.com free trail isn't free Cheyenne Wyoming
I ordered a FREE trial of the day and night cream and the eye serum. I thought all I had to pay was $4.95 for shipping and I think the eye serum was an extra $5.oo. I have since been charge $89.95 two times which BOTH times caused my account to be overdrawn and an additional $35.00 for everyday it stays overdrawn. I can not find a phonme number and the website has no contact info. My billing statement links it to Hautebeauty but when I attempt to contact or even search that website nothing past 2014 is available.
3 Updates & Rebuttals
Brittney
Cheyenne,Wyoming,
United States
refund?
#2Author of original report
Fri, January 19, 2018
I was refunded $43.00. How the equates to 50% is beyond me. Your company took $89.95 on three different occasions. I was sent a package two months after the "trial" and surprise it shipped the day I contacted your company. The two different people I spoke with said I could have 25% of the total or wait for the junk to arrive resend iot back have your warehouse "inspect" the package for missing items and then I would be given 100% back. So why are you issuing 50%? I am curious for the response
United States
Refund Issued
#3UPDATE Employee ..inside information
Wed, January 17, 2018
We’re sorry that you had such a negative experience with Ageless Youth Serums. We take our customer’s satisfaction very seriously and are continually working on ways to improve our customer service. While we want to help every customer, we clearly state on all websites what the Terms and Conditions of the product offer are, along with a check box where the customer agrees to the terms. All customers must contact customer care at least one day prior to their Trial end date to avoid future charges and shipments.
We do not advertise free product or free trial.
You have been cancelled from any future billing or product shipment. As a courtesy a 50% refund has been issued.
Brittney
Cheyenne,Wyoming,
United States
Crooks
#4Author of original report
Fri, January 12, 2018
I got someone on the phone today and they cancelled the product but conveniently the crap I've now paid $240.00 two months ago sent out this morning g so they wouldn't refund my money. They also hung up on me.
