- Report: #1477396
Complaint Review: Aflac- American Family - Columbus Georgia
Reported By:
jerrystone -
Villa Ridge, Missouri, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Aflac- American Family
1932 Wynnton Road Columbus, 31999 Georgia, United States
Phone:
Phone Number: (706) 323-3
Web:
www.aflac.com/contact-aflac/contact-customer-service.aspx
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Aflac- American Family American Family Life Assurance Company of Columbus Won't pay the claim, for no good reason. Giving me the runaround. Columbus Georgia
I had back surgery in september of 2018 and placed a claim with Aflac for short term disabilty. They denied the claim for lack of paperwork. I get the doctors office to send over the paperwork-denied,they did not receive it. I have the doctors office send it again-denied,paperwork attached to wrong claim. They said they could attach it to the right claim-denied,they don't have the paperwork. I have the doctors office send it again-Denied ,have not received it. I confirm email address and have doctors office send it again-denied,still have not received it. Ask to talk to supervisor, gave him my contact info and contact person at doctors office, he talked to the doctors office-denied,lack of paper work. Now he won't return my calls. My doctors office has sent it multiple times to multiple people. Getting the run around going on seven months.
