- Report: #1472563
Complaint Review: ADT - menifee California
Reported By:
mad customer -
canyon lake , California, United States
Submitted:
Updated:
-
Author Confirmed
Why?
ADT
menifee, California, United States
Web:
27500 keller road
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ADT Took Money menifee California
I transfered services to another location- after years of being with them they took 470.00 dollars from my account for a early termination, but i did not cancel my services just transfered. it has taken FOREVER to get the money refunded to me. DO NOT put yourself on auto bill or this will happen to you with this company. customer service is very rude and acts like this is something i have done! beware
2 Updates & Rebuttals
Andrew
Florida,United States
Mad Customer
#2UPDATE Employee
Thu, January 31, 2019
ADT would like to apologize for any billing concerns that you have encountered. Please email ADT at [email protected] and we'll be happy to assist with this concern. Thank you. -Gabe
ADT
United Statesrefund
#3REBUTTAL Owner of company
Thu, January 31, 2019
Hello- We are sorry to hear about the experience that you have had. We would be happy to assist you with looking into this concern. Can you please send your previous address to [email protected] so that we can review the account? Thank you! -Jackie
