- Report: #1474918
Complaint Review: Acofarstore -
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Why?
Acofarstore
United States
Web:
www.acofarstore.com
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Acofarstore I paid for a product I never received even after receiving an email stating my product would be here by a certain date.
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I ordered a Steam Hair Straightener and paid for it with my card. After the payment was processed I received an email stating the product would be delivered within 3 - 4 business days. Due to it being President's Day that coming Monday and my ordering it well into the night, I figured the product should reach me by that following Wednesday. The product did not arrive.
I found a phone number and it kept stating the number was no longer in service. I sent emails to the support team asking how I track my product. I was told the delivery service they use does not allow tracking which is how they keep the costs low. A few days later, I sent another support team question asking when my product would arrive and this is when I was told it would be there by Saturday, which was March 2nd.
I have not received my order and there is no longer any response to my emails. Each time I try to pull up the webpage I get the error that it's timed out because it's taking too long to reach the site.
