- Report: #1419383
Complaint Review: Account Now - Internet
Reported By:
Brittany -
Columbus, Ohio, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Account Now
Internet, United States
Web:
Www.accountnow.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Account Now They canceled my card without my permission and then by the time they sent me a new one month later have taken off $20 worth of charges and they refuse to reverse the fees Internet
These people were very rude misleading and very unprofessional. I have requested that all phone calls be pulled for investigation and I was told I would be called back and 24 to 72 hours After a whole month of not being able to access my money because of their error
1 Updates & Rebuttals
Customer
San Ramon,California,
United States
AccountNow
#2UPDATE Employee ..inside information
Mon, February 12, 2018
Dear Consumer,
I am sorry to hear that you had some issues with your account. I’d like to help resolve your account issue and address any additional concerns that you may have. Unfortunately we cannot discuss your personal information in a public forum. Can you please send us an email at [email protected] referencing your name (as it appears on your card), last four digits of your card number, and best number to reach you at? Thanks and have a great day.
Sincerely,
HP
AccountNow
