This is a finance company in Rooms to Go that operates with 2 girls That are the worst customer service people ever!
They are like spiders waiting for the fly. After they GET you, they are extremely rude, unhelpful and take on late fees for reasons they seem to just make up. I tried to dispute them and I was completely ignored! You are at their rude, disrespectful mercy. They seem to enjoy being mean to people. Then whatever you finance be prepared to pay more than double! This is like more than 100% interest! Is this legal? I only Financed for 10 months! Rooms to Go be ashamed. You don’t put this on your commercials!
i will continue to try to get justice and warn people a out this company. They should not be in business
John
Tempe,#2General Comment
Tue, March 21, 2023
That would be an on time fee if it was paid on the due date, early fee if paid prior. But OP said Late Fee so that must be a fee for it being AFTER the due date.
Hope OP comes back to clarify which fee it was.
JT
Seffner,#3REBUTTAL Owner of company
Fri, October 05, 2018
Something definitely isn't right here and we would love to help you get to the bottom of it. If you could send us your order info and the details to [email protected] we'd be happy to look into this for you!
The Dog
United States#4Consumer Comment
Thu, September 13, 2018
If they receive a payment AFTER the due date, that qualifies as a late payment and a late fee is applied. But wait a minute...are you saying you paid on time and they are still charging you a late fee??? Please explain this.