- Report: #1334694
Complaint Review: Acceptance Now - Norcross Georgia
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Acceptance Now
Norcross, Georgia, USA
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Acceptance Now Rooms To Go DUPED! Purchase was $730. Put down $230-financed $500 and it turned into $2000. Norcross Georgia
My husband and I went looking for a couch. We went to Rooms To Go Outlet in Norcross GA. Found the couch we wanted and it happened to be marked down to $730. So we got approved for credit but put down $230. We were going to finance the remaining $500. We were told we could pay this off within 90 days and it would be intetest free. Cool. No problem. Flash forward, I call the crooks ACCEPTANCE NOW to make payment number 3 and I informed the rep I wanted to closet this out.
It was then she told me I still had a balance......a very large one. My $500 had turned into $2000!!!! They had the nerve to tell me because that was what we were approved for, that is what we would be paying to close this account with them! I was stunned! Then threatened to ruin our credit if we didn't pay!?!? What happened that i missed???!!! They are a terrible and despicable company. I wouldn't recommend my worst enemy to this group of liars!
2 Updates & Rebuttals
Acceptance Now Employee
Texas,USA
Customer Service
#2UPDATE Employee
Mon, October 24, 2016
Hello, I work for Acceptance Now. We would be happy to take a look at your account and see if we can help clear things up. Please give us a call at 1-800-422-8186 as soon as you get the chance. Thank you.
TellUsRTG
Florida,Rooms To Go
#3UPDATE Employee
Mon, October 24, 2016
Thank you for reaching out. Rooms To Go offers a variety of finance possibilities to fit all of our customer’s needs. While some may be more appealing than others, we try to help out as many of our customers by providing different options to them. The acceptance now program is based off a rent a center model and carries the same terms and conditions. We apologize for the frustration that this has caused.
