- Report: #1369966
Complaint Review: Acceptance Now - Destin Florida
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Acceptance Now
Destin, 32541 Florida, USA
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Tiffany@ Acceptance Now Acceptance Now Destin Florida
I purchased a sectional from rooms to go which was financed through Acceptance Now. the total price of the sectional was $2500. We put$500 down and paid anywhere from$260 - $280 a month ( payment kept changing). About 4-5 months we decided to just pay it off and we're told the payoff price was $2790!!! That's more than the purchase price! To He manager of acceptance now Tiffany was and is very rude and has the most horrible customer service manners I have ever come across when dealing with customer service or sales people! After she threatened about 5 times that she was going to pick up"her" sofa we decided we don't want to deal with her or Acceptance Now anymore I told her she can come get the sofa! She then tells me she can't pick it up and has a "no pickup policy"!! I told her I'm sick and cannot pay anymore on the sectional and to come pick it up! She began yelling at me so I said I would call her district manager and hung up!!! Please never deal with Acceptance Now, they are a total rip off!!! Deceiving and dishonest and terrible customer contact!!!
1 Updates & Rebuttals
RAC Employee
Alabama,USA
Customer Service
#2UPDATE Employee
Thu, April 27, 2017
Hello, I work for Accpetance Now. We never want our customers to feel this way and we'd appreciate discussing your concerns further so we can do our best to address them. Please give our customer care team a call at 1-800-422-8186. Thank you.
