- Report: #1438273
Complaint Review: Absolom Roche - New York TX
Reported By:
Anonymous -
Houston, Texas, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Absolom Roche
New York, TX, United States
Phone:
5127847543
Web:
8330 Willow place Dr s
Categories:
Business Rating:
(0)
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Absolom Roche Horrible customer service New York TX
I just got a call back from a very rude person from the support team. Cowardly enough she didn't tell me her name because I would have called the corporate office on her. An African American lady with a NewYork accient and was the rudest person in customer service I've ever encountered called me. I answered the phone and she immediately got offended because I said they were unprofessional on the voicemail when I left a message. I started to think by her bold rudeness she might be somewhat in charge or in management. After she got offended and attacked me for saying that. I told her they were unprofessional and she went off and kept talking and didn't let me get a word in. I told her she was unprofessional and she said I was. Which is unethical because I'm the customer and it's her job to be professional to customers even if she didn't like what I said. I'm in management myself and I'm an artist and I was going to buy more chairs for my onset videos but I would never talk to a customer like that and than she had the nerve to hang up in my face. I will be adding to the complaints with everybody else. I will put forth an effort to be heard because she was absolutely nasty and cocky and has no business working with people. I noticed after this incident they get a lot of complaints maybe it's because they have immature, unprofessional petty people working for them, that will eventually hinder them in the long run. I also saw on their complaints they canceled someone order because they complained on them. Prime example, first of all people are waiting 2 months to get there orders, that's pretty unprofessional within itself. All I wanted to do is have them send my order to the right address and look how it turned out. I would like my refund immediately and I'll be going to the bbb. I would stay clear away from people that are this disrespectful. I want nothing to do with them ever and would never recommend them.
