- Report: #1063265
Complaint Review: ABC Financial Services - Sherwood Arizona
Reported By:
ABC Financial Credit Card Scam! -
Milford, Connecticut,
Submitted:
Updated:
-
Author Not Confirmed
Why?
ABC Financial Services
P.O. Box 6800 Sherwood, 72124-6800 Arizona, USA
Phone:
1-866-670-9406
Web:
N/A
Categories:
Business Rating:
(0)
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ABC Financial Services AKA The Edge Fitness Clubs Credit Card Fraud Sherwood Arizona
I received a bill from ABC Financial Services saying that they were the billing company for The Edge Fitness Club in Stratford, CT and that I was in default of my membership agreement. I had never even been to this club, did not have a membership and had to Google it to find it. The letter told me that my credit card had been declined and had an amount due of $220.43 ($191.43 for past due, late charge of $9.50 & service charge of $19.50).
What concerned me was the last four digits of my old credit card from several years ago appeared on the bill. I called ABC Financial Service and could not get through to an actual person. I then drove to the Edge Fitness Club (after using Mapquest to find it). I showed the woman behind the desk the letter and informed her that I had no membership there. She said to me "you've never been here?" I told her I had never step foot in the building and had to use Mapquest to find it.
She looked on the computer and asked me if anyone had contacted me by phone. I told her no. She then told me I had to speak to a manager, which conveniently was not there. I then told her I wanted to know where they obtained my information from. She asked me if I was ever a member of Bally Total Fitness. I told her I had purchased a membership there in 1993 and paid for it yearly (never had a bank draft), unitl a few years ago.
I had then informed her that I never authorized anyone at "The Edge" to use that information, no matter how it was obtained, and it was credit card fraud. I have excellent credit and do not need anyone ruining it for a membership that I never consented to purchase. The credit card had been expired for years. She brushed me off and said I would have to contact the manager. I will be contacting the police department and Attorney General's Office in the morning.
1 Updates & Rebuttals
stephanie@abc
sherwood,Arkansas,
ABC Financial
#2UPDATE Employee
Mon, July 01, 2013
Hello, We regret to hear your recent experience with ABC Financial Services was not a satisfactory one. I would like the opportunity to review your account and see that proper action has been taken. We strive to address all consumer feedback, positive or negative, and want to make sure your situation was handled properly. Unfortunately, I was not able to locate your membership with the information provided in this post. Please email me at [email protected] with either your 9 digit agreement number or the home phone number on your account so that I may look into this for you. Stephanie Cook Customer Relationship Specialist ABC Financial Services, Inc.
