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  • Report:  #1183

Complaint Review: AAMCO Transmissions - Melborne Florida

Reported By:
- Tempe, Arizona,
Submitted:
Thu, January 27, 2000
Updated:
Wed, January 09, 2002

AAMCO Transmissions
Melborne, Florida, U.S.A.
Web:
N/A
Categories:
Auto Repair Service

ANOTHER HORROR STORY

I was just on the net doing some research for my parents, who came to visit us in their RV right before Thanksgiving. I saw your horror story about AAMCO.

The transmission went out when they arrived here and they had it fixed by the local AAMCO here in Melbourne, FL (they are from Illinois) to the tune of $2,700.

They didn't drive the RV much, but headed back on Wed., Dec. 1 only to have the transmission go out AGAIN in Jacksonville, about 250 miles away from here. They had it fixed AGAIN by an AAMCO dealer (they weren't charged for the fix but had to pay $60 to get the vehicle towed to the AAMCO). They ended up staying in Jacksonville for 3 days and having to special order some of their medication because they'd only taken enough for the trip and this was delaying them coming home.

I just received a phone call from them from Cadiz, Kentucky where, guess what? The transmission went out again. This time they are in the middle of nowhere at night, except that luckily, there was a 24 hour gas station where they called from. They are 350 miles from home and have decided to try to get a flatbed to tow them home and not risk another breakdown.

I am writing you to request any advice you may have for how they should handle getting the transmission finally fixed properly and getting reimbursed for their inconvenience and extra expenses (especially this 350 mile tow). My instinct, especially after having read your horror story, is to go straight to the top--i.e. write or phone their corporate headquarters and ignore the customer "no-service."

Thanks in advance for any help or advice you can offer.

Regards,

Kathie Grant

Click here to read other Rip-off Reports on AAmco Transmissions



1 Updates & Rebuttals

i worked for aamco and after seeing the way they do business ...

#20

Wed, January 09, 2002

They filed the following to the above Rip-Off Report:

Their email: [email protected]
Their name: dave radzikowski

Their relationship to the company: Consumer Suggestion

Rebuttal:
this is a suggestion. aamco transmission is a dog and pony act many times over.

once they have your car on the "hook" on the tow truck or on the lift you can kiss your money good bye.

i worked for aamco and after seeing the way they do business and they 18 per cent commission they pay cyn balla headquarters of aamco i was disgusted.

they make up the commission on the customer. the sales advisor is just that a salesperson who knows how to make the appropiate facial gestures and comments.

it's these sharks that are bleeding you from the wallet, aamco

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